u/eatheroutforonce

Hi everyone, I recently got released from my project, and my RAS is showing an assignment period from 2 Nov to 10 JAN. Does this mean this is my bench period, or is it just the assignment/resource pool period?

I also received a mail from the WPC team asking me to provide my primary skill, secondary domain/skill, role in my last assignment, total relevant experience, academy enrolled, and relocation preference.

My background is mainly Service Desk/IT Support, but I also have basic knowledge of Azure/Azure fundamentals and I'm trying to move towards Cloud/Infrastructure. What would be the best way to fill the primary and secondary skills? Should I keep Service Desk as primary and Azure as secondary, or is there a better way to position it?

Also, I’m not willing to relocate outside my current CWL/base location. Has anyone gone through a similar WPC/resource allocation process? Any advice on how I should fill these details would be appreciated.

Actually i dont want those call profiles anymore, and want to get out of service desk any suggestions would be really appreciated

can i write like this??

Primary Domain / Skill:
IT Infrastructure / Network Monitoring

Secondary Domain / Skill:
Microsoft Azure / Cloud Infrastructure

Hi everyone, I recently got released from my project, and my RAS is showing an assignment period from 2 Nov to 10 JAN. Does this mean this is my bench period, or is it just the assignment/resource pool period?

I also received a mail from the WPC team asking me to provide my primary skill, secondary domain/skill, role in my last assignment, total relevant experience, academy enrolled, and relocation preference.

My background is mainly Service Desk/IT Support, but I also have basic knowledge of Azure/Azure fundamentals and I'm trying to move towards Cloud/Infrastructure. What would be the best way to fill the primary and secondary skills? Should I keep Service Desk as primary and Azure as secondary, or is there a better way to position it?

Also, I’m not willing to relocate outside my current CWL/base location. Has anyone gone through a similar WPC/resource allocation process? Any advice on how I should fill these details would be appreciated.

Actually i dont want those call profiles anymore, and want to get out of service desk any suggestions would be really appreciated

can i write like this??

Primary Domain / Skill:
IT Infrastructure / Network Monitoring

Secondary Domain / Skill:
Microsoft Azure / Cloud Infrastructure

Hi everyone,

I recently got my release approved from my Service Desk project. I've been asked to share my resume and last 2 performance ratings, and my release period is 3 months.

I'm looking to move into Cloud, Infrastructure, Monitoring, Windows Administration, NOC, Backup, or similar projects instead of another Service Desk role.

Had a few questions:

• How difficult is it to move from Service Desk to Cloud/Infrastructure internally?
• Which domains/projects should I realistically target?
• If I get calls for another Service Desk project, should I politely decline and wait for a better opportunity, or would that affect my internal movement?
• If I get selected for a project before the 3 months are over, can I be released early, or do I have to complete the full release period?
• Can I keep applying and attending interviews throughout the entire 3-month release period?
• Any tips for increasing my chances of getting into Cloud or Infrastructure from a Service Desk background?

Thanks in advance!

So, there was this girl I was dating. I genuinely liked her because she matched my energy. Our relationship was on and off from the beginning.

At times, she would tell me that she wasn't looking for a relationship. I told her that I still wanted to be with her, and she agreed. Later, she would apologize and say she couldn't do it anymore. I respected her decision and told her to take care. I ignored her for a while, but then she called me, making up some excuse to reach out. During the call, she asked if I missed her and wanted me to come back. Eventually, we got back together.

We went on a few dates and also stayed together at an Airbnb a couple of times. However, she had a problem whenever we tried to have sex. She experienced a lot of pain and couldn't continue for long. One time, she broke down crying and told me, "This is why I don't want all of this. Find someone who can satisfy you physically and let me be alone."

That wasn't the only reason she wanted to leave, but it was a major one. The actual situation was much more emotional and heartbreaking than I can fully explain.

I felt terrible for her. Even after that, we continued talking and spending time together. Later, she changed to another project within the same company. After switching projects, she gradually started becoming distant. She would still reply whenever I needed help with work or had any issue, but our conversations weren't like before. She stopped asking how I was, whether I had bought something I mentioned, or just checking in like she used to.

One day, I called her, but she didn't answer. The next day, she sent me a message on Snapchat saying that she couldn't do this anymore. She told me, "You deserve someone better who can fulfill your physical needs."

The thing is, I've had multiple sexual partners before, so sex isn't something I crave. What I wanted from her was love. I truly believe she loved me a lot, but she convinced herself that because she couldn't satisfy me physically, I deserved someone else. That is why she kept asking me to leave her.

I replied to her Snapchat message asking if she could at least call me once. She did, and during the call I asked if we could meet one last time. At first, she agreed. But later that night, she texted me saying, "Let's just leave it. You know I've made my decision."

I kept asking her to meet just once, even if it was only for me. She started crying and said, "I just can't do it. I'm sorry. Take care." Even after I asked a few more times, her answer remained the same.

I really care about her, and I believe she cared about me too.

In the end, I asked her to block me everywhere so I wouldn't keep calling or texting her. She blocked me on Instagram and WhatsApp, but not on Snapchat because we still have many pictures and memories together there. Deep down, I think she just couldn't bring herself to delete those.

It's only been a day or two, and I still miss her a lot. Since we both still work at the same company—just on different projects—we could technically meet if we wanted to.

Now I'm left wondering what I should do. Should I wait and text her after a few weeks or a month, or should I respect her decision and let her go?

I wanted to share an update on my situation and ask for guidance from people who have experience with HCL's internal release process.

I have been working in HCL's Global Service Desk for over 18 months. Due to my mother's ongoing health condition (I am her primary caregiver after losing my father) and my own medical issues, the rotational shifts, night shifts, and continuous voice-support environment have become increasingly difficult to manage.

I discussed everything with my skip manager. He asked whether I was looking for a role upgrade, additional leave, or a project release. I explained that while I have tried managing things through leave, it isn't a long-term solution because the nature of the role itself is the problem.

He then advised me to email HR with all the necessary medical documentation, which I did.

Afterward, my skip manager informed me that, as per the current process, project release or bench movement generally happens only after completing 36 months in the project. He also copied his manager on the email and mentioned that the only accommodation they can currently offer is an earlier shift starting at 4:30 PM IST. For anything beyond that, he asked me to coordinate with HR.

At this point, I'm unsure what the next step should be.

• Has anyone been released from a project before completing 36 months due to genuine medical or family circumstances?
• If HR is unable to help, should I escalate to the HR Business Partner, Employee Relations, or another internal team?
• Is there any official medical accommodation or internal mobility process in HCL that applies in situations like this?
• Has anyone successfully moved to a non-voice or support role because of health or caregiving responsibilities?

I genuinely want to continue my career with HCL. I'm not trying to avoid work—I simply need a sustainable role that allows me to manage my responsibilities while continuing to contribute to the organization.

I would really appreciate hearing from anyone who has gone through something similar or understands how these situations are typically handled within HCL.

Thank you.

I wanted to share an update on my situation and ask for guidance from people who have experience with HCL's internal release process.

I have been working in HCL's Global Service Desk for over 18 months. Due to my mother's ongoing health condition (I am her primary caregiver after losing my father) and my own medical issues, the rotational shifts, night shifts, and continuous voice-support environment have become increasingly difficult to manage.

I discussed everything with my skip manager. He asked whether I was looking for a role upgrade, additional leave, or a project release. I explained that while I have tried managing things through leave, it isn't a long-term solution because the nature of the role itself is the problem.

He then advised me to email HR with all the necessary medical documentation, which I did.

Afterward, my skip manager informed me that, as per the current process, project release or bench movement generally happens only after completing 36 months in the project. He also copied his manager on the email and mentioned that the only accommodation they can currently offer is an earlier shift starting at 4:30 PM IST. For anything beyond that, he asked me to coordinate with HR.

At this point, I'm unsure what the next step should be.

• Has anyone been released from a project before completing 36 months due to genuine medical or family circumstances?
• If HR is unable to help, should I escalate to the HR Business Partner, Employee Relations, or another internal team?
• Is there any official medical accommodation or internal mobility process in HCL that applies in situations like this?
• Has anyone successfully moved to a non-voice or support role because of health or caregiving responsibilities?

I genuinely want to continue my career with HCL. I'm not trying to avoid work—I simply need a sustainable role that allows me to manage my responsibilities while continuing to contribute to the organization.

I would really appreciate hearing from anyone who has gone through something similar or understands how these situations are typically handled within HCL.

Thank you.

I am currently working in Global Service Desk and have been with the project for more than 18 months. Performance-wise, things have been good. I have received appreciation and recognition for my work and have always tried to support the team whenever required.

The challenge is that my personal situation has changed significantly over the past year.

My father is no longer with us, and my mother is facing serious health issues. She requires regular care and attention, and during weekdays I am the primary person available to support her. On top of that, I am also dealing with kidney-related health concerns and undergoing medical consultations.

The biggest issue is the nature of the Service Desk role itself. The continuous voice-support environment, daily call volumes, rotational shifts, night shifts, and changing sleep schedules are becoming increasingly difficult for me to manage alongside my health and caregiving responsibilities.

I am still performing my duties, meeting expectations, and trying my best to remain professional. I am not looking to leave HCL and would genuinely prefer to continue my career within the organization.

My question is:

Has anyone here successfully received support, accommodation, project movement, or an internal transition in a similar situation? What approach worked for you when discussing genuine medical and family circumstances with HR and management?

I would appreciate hearing experiences from people who have gone through something similar, especially within HCL or other large IT services companies.

Thanks in advance.

I need some advice regarding a project release situation in HCL

I'm currently working on a support/service desk project where I handle around 20–30 calls daily. The work is highly monitored, breaks are scheduled rather than flexible, and there are strict productivity metrics. Overall, the environment has become extremely stressful and is starting to affect my well-being.

The challenge is that getting released from the project seems very difficult. Officially, project tenure is supposed to be around 18 months, but internally the expectation appears to be much longer due to workforce shortages. Management is reluctant to release people because the team is understaffed.

I've seen a few employees get released before completing the tenure, but mostly due to significant health-related issues. HR doesn't seem very helpful and generally supports management's position.

I don't necessarily want to leave the company. My preference is to move to a different project that better aligns with my skills and career goals. However, every attempt to discuss a release has been unsuccessful.

Has anyone been in a similar situation in an Indian IT services company? What practical options do I have?

* How can I improve my chances of getting released?

* Is there a formal escalation route that actually works?

* Would applying internally and securing another project first help?

* Are there any risks in repeatedly requesting a release?

I'd appreciate any genuine advice or experiences.

I need some advice regarding a project release situation in HCL

I'm currently working on a support/service desk project where I handle around 20–30 calls daily. The work is highly monitored, breaks are scheduled rather than flexible, and there are strict productivity metrics. Overall, the environment has become extremely stressful and is starting to affect my well-being.

The challenge is that getting released from the project seems very difficult. Officially, project tenure is supposed to be around 18 months, but internally the expectation appears to be much longer due to workforce shortages. Management is reluctant to release people because the team is understaffed.

I've seen a few employees get released before completing the tenure, but mostly due to significant health-related issues. HR doesn't seem very helpful and generally supports management's position.

I don't necessarily want to leave the company. My preference is to move to a different project that better aligns with my skills and career goals. However, every attempt to discuss a release has been unsuccessful.

Has anyone been in a similar situation in an Indian IT services company? What practical options do I have?

* How can I improve my chances of getting released?

* Is there a formal escalation route that actually works?

* Would applying internally and securing another project first help?

* Are there any risks in repeatedly requesting a release?

I'd appreciate any genuine advice or experiences.

I need some advice regarding a project release situation in HCL

I'm currently working on a support/service desk project where I handle around 20–30 calls daily. The work is highly monitored, breaks are scheduled rather than flexible, and there are strict productivity metrics. Overall, the environment has become extremely stressful and is starting to affect my well-being.

The challenge is that getting released from the project seems very difficult. Officially, project tenure is supposed to be around 18 months, but internally the expectation appears to be much longer due to workforce shortages. Management is reluctant to release people because the team is understaffed.

I've seen a few employees get released before completing the tenure, but mostly due to significant health-related issues. HR doesn't seem very helpful and generally supports management's position.

I don't necessarily want to leave the company. My preference is to move to a different project that better aligns with my skills and career goals. However, every attempt to discuss a release has been unsuccessful.

Has anyone been in a similar situation in an Indian IT services company? What practical options do I have?

* How can I improve my chances of getting released?

* Is there a formal escalation route that actually works?

* Would applying internally and securing another project first help?

* Are there any risks in repeatedly requesting a release?

I'd appreciate any genuine advice or experiences.

I need some advice regarding a project release situation in HCL

I'm currently working on a support/service desk project where I handle around 20–30 calls daily. The work is highly monitored, breaks are scheduled rather than flexible, and there are strict productivity metrics. Overall, the environment has become extremely stressful and is starting to affect my well-being.

The challenge is that getting released from the project seems very difficult. Officially, project tenure is supposed to be around 18 months, but internally the expectation appears to be much longer due to workforce shortages. Management is reluctant to release people because the team is understaffed.

I've seen a few employees get released before completing the tenure, but mostly due to significant health-related issues. HR doesn't seem very helpful and generally supports management's position.

I don't necessarily want to leave the company. My preference is to move to a different project that better aligns with my skills and career goals. However, every attempt to discuss a release has been unsuccessful.

Has anyone been in a similar situation in an Indian IT services company? What practical options do I have?

* How can I improve my chances of getting released?

* Is there a formal escalation route that actually works?

* Would applying internally and securing another project first help?

* Are there any risks in repeatedly requesting a release?

I'd appreciate any genuine advice or experiences.

I need some advice regarding a project release situation in HCL

I'm currently working on a support/service desk project where I handle around 20–30 calls daily. The work is highly monitored, breaks are scheduled rather than flexible, and there are strict productivity metrics. Overall, the environment has become extremely stressful and is starting to affect my well-being.

The challenge is that getting released from the project seems very difficult. Officially, project tenure is supposed to be around 18 months, but internally the expectation appears to be much longer due to workforce shortages. Management is reluctant to release people because the team is understaffed.

I've seen a few employees get released before completing the tenure, but mostly due to significant health-related issues. HR doesn't seem very helpful and generally supports management's position.

I don't necessarily want to leave the company. My preference is to move to a different project that better aligns with my skills and career goals. However, every attempt to discuss a release has been unsuccessful.

Has anyone been in a similar situation in an Indian IT services company? What practical options do I have?

* How can I improve my chances of getting released?

* Is there a formal escalation route that actually works?

* Would applying internally and securing another project first help?

* Are there any risks in repeatedly requesting a release?

I'd appreciate any genuine advice or experiences.