B032 error, Specialized wants to replace the wiring harness but it's out of stock with no ETA
I got a Globe Haul ST new from a Specialized dealer last year and rode it until the winter without issue. It sat in my basement all winter. The first time I charged it and tried to ride it in the Spring, the screen showed no charge, and I got the B032 error. Strangely I could still use the bike, the throttle and pedal assist worked for awhile, but then stopped working. I could turn it off and on to get it to work for a few minutes but it always stopped, and the screen always showed the B032 error.
First Specialized had the dealer try a shim, but that didn't work. Now Specialized wants to replace the entire battery cradle, but the part is out of stock with no ETA. It's been in the shop for nearly two months now. Obviously this is very frustrating. I got a Specialized specifically for the dealer support. My Radwagon has been flawless for 4 years but I got one season out of a more expensive Specialized. I will wait a few more weeks in the hope that the part comes in. Has anyone had any luck with a buyback or full refund in this situation?