Qantas money credit card - How long do they take to make a decision?
I applied for a Qantas Money credit card on 23rd September 2026. Got the instant conditional approval, and was asked to upload my payslips, which I did right away. Nothing since then.
It has been 9 days now (7 business days). Following up is pretty useless, because they always say that everything looks good and they are waiting for the final approval from their so-called 'backend team'.
I am not surprised because their provider is NAB (since NAB seems to be the slowest and least efficient among major providers, going by the feedback around here). But I am completely in the blind here. I am waiting on a decision so that, if approved, I can close my existing card before the next statement which will come with the annual fee.
I am not too familiar with this process since this is only my second credit card application, and my first in over 7 years. Is there any way to expedite this at all? Or is this just how it works - apply and then wait indefinitely, with no useful information from their support team?
Also, are there any 'tricks' to get this escalated and at least looked into (irrespective of whether it is approved or not)? I don't want to withdraw now because a hard credit check has already been done.