Shady Kia Dealership
I'm not going to name the dealer on here but if you're in SoCal and PM me I'll give you the location to avoid.
I leased a 2026 EV-6 10 days ago and turned in my 2024 on which the lease was expiring. They charged and washed it and after all the paperwork was done the salesman handed me the keys, manual and the extra adapter and said "Enjoy your new car!" and walked away. Now granted I was turning in an older model of the same car, but there have been changes and I've always had a salesman go through a checklist with me before I leave the dealership. For one thing, he didn't tell me there was a specific order to attach the adapter when charging, I had to find that out online.
A few days later I get an automated email from KIA " Congrats on your delivery" and in the middle it said:
Customer Feedback
Your vehicle's features were explained and driver's settings were set?
Yes
Are you 100% satisfied with your car?
Yes
Your vehicle is spotlessly clean and free of dents, ding and scratches?
Yes
Are you satisfied with your experience today?
Yes
Acknowledgement
Dealer Representative
Then it showed the salesman's name, then my name and there was a graphic below that didn't load but I think was a copy of my signature which they could have gotten from the lease application.
So in other words, not only did they not go over the vehicle or have me walk around to inspect the car, but they completed their form and said they did all of that and presumably filled in my signature. How shady is that???