
Booked Seltos HTX ADAS IVT on 2nd May — 56 day commitment, zero updates, suspicious "shortage" story. What's actually going on?
Long post but I need genuine advice. Been following up on my Kia Seltos HTX ADAS IVT (petrol) booking since 2nd May and the situation is getting frustrating and honestly a bit fishy.
The timeline so far:
- 2nd May — Booked HTX ADAS IVT petrol, dealership gave a 56-day delivery commitment
- Recent call — They say a fire at the Kia plant caused delays, receiving only ~30 cars per lot instead of 100
- Last week — Offered a black HTX ADAS IVT diesel. Rejected (obviously, I want petrol)
- 3 days ago — Offered a red HTX ADAS IVT petrol. Also rejected (wrong colour)
- Today — No confirmed date, no ETA, just "wait karo, factory mein problem hai"
Here's what doesn't add up — and I mean multiple things:
Problem 1 — The shortage story vs. the offers: If the plant fire is causing such a severe shortage that they can't fulfill a 2-month-old booking, how are they getting diesel AND petrol HTX ADAS units to offer me? They clearly have some allocation coming in — just not my specific colour/fuel combo. That tells me this is less about a genuine shortage and more about them managing inventory or trying to push me toward something they already have in stock.
Problem 2 — It's been a MONTH. Where is my car physically? This one hit me recently. I booked on 2nd May. It's been almost 37 days. The Kia plant in Anantapur, AP manufactures cars that then go into a logistics and transport pipeline before reaching dealers. That pipeline itself typically takes 2–3 weeks. So realistically, a car booked in early May should either already be at the dealership or somewhere in transit by now — not still sitting on a factory floor affected by a fire that happened weeks ago. The timeline just doesn't add up.
I'm not saying the fire didn't happen — it did make news — but using it as a blanket excuse 5+ weeks after booking, with zero specific update, feels off.
My real problem right now:
I need to leave for college around 5th–6th July. That's roughly 4 weeks away. The dealer is giving zero guarantee on a delivery date.
So I'm stuck between:
- Book my travel tickets now and potentially miss delivery
- Keep waiting, delay booking tickets, end up paying expensive last-minute fares
- Cancel this booking and go elsewhere (but lose time + possibly the negotiated discount)
What I want to know:
- Is anyone else facing similar Seltos delivery delays right now?
- Is the "fire at plant → reduced lots" explanation legitimate or a dealership tactic?
- If they can offer me two units I didn't ask for, shouldn't my original booking have priority over newer customers?
- What are my actual rights here — can I escalate to Kia India directly and what happens if I do?
Any advice from people who've dealt with this kind of dealership runaround would genuinely help. Getting anxious with the college deadline approaching. 🙏
TL;DR: 56-day commitment on Seltos HTX ADAS IVT petrol, 37 days in, no confirmed date, blaming plant fire — but somehow offering me other variants. Also, after a full month, my car should logically be in transit or at the dealer already, not "stuck at the factory." Have to leave for college in ~4 weeks. What do I do?