Advice needed on asking for a rent reduction due to faulty hot water service
Hi,
So suddenly the hot water in my building is going cold/lukewarm at night so we emailed the building manager who told me to speak to my PM, then after I've emailed the PM he comes back and says one of the buildings hot water pump is broken so during peak times it's not pumping the water around properly and leading to lukewarm showers at night. So obviously this is an urgent matter they are going to fix right away right? Wrong it took them 3 weeks to fix and the building managers advice to me? Take earlier showers to avoid peak times. I have a 2 year old who showers at 7:30 before bed every night so it's just not possible for him to get in the bath at 5. He also is telling me because it's going to cost $12k to fix they have to get 3 quotes and the last one is taking a long time to come. He kept saying the $12k thing repeated the price a bunch of times, like "annnnnd? I need hot water bro I don't give a fuck how much it costs the owners, our rent is $2500 a month for a fucking shoe box and amenities are part of what I pay for"
Anyway apparently it's getting replaced on Thursday so that's good, but I've pretty much had to send an email every few days to find out when it was going to be and why its taking so long. I even emailed the PM again and he emailed the owners courp too.
So I'm wondering if I should emai my PM and ask for a rent reduction for the month. How much is fair if so? 3 weeks of unreliable hot water was fucking shit but the building manager is kinda acting like I'm the only one who cares and have therefore cost the owners heaps of money or something. I suffer from thinking everything is my fault but also having an intense need for fairness so I struggle to let things like this go because 3 weeks? Seriously wtf.
Thoughts?