EU261 Compensation Expenses Help Please
Hello, I hope this is right place but please let me know where if not 😊
My flight from OPO > EDI was delayed so have raised a EU261 compensation request on Ryanair's website. Our original departure time was 05:55 but was delayed to 17:00.
The delay was due to "minor technical issue with the aircraft earlier today." Unsure how "earlier today" fits when our flight was so early in the morning.... It was fixed pretty quickly as it was delayed to 12:45 and got new gate number but then they delayed again to 17:00 but did not say why.
Claim seems to be approved as I got an email asking for my payment details. However, I've not been able to add copies of receipts for expenses when I first raised the claim and I don't see where else I can include it now that there's an update asking for payment details. Does anyone know how I can include that, please, or do I just take it straight to ADR? First time making a flight claim so unsure what to do even though I read through some other posts 😅
Thanks!