Are these OK or did I buy the wrong needles?

Are these OK or did I buy the wrong needles?

I didn’t want to use the unpackaged needles I received with my last order so I bought a box on Amazon. They say for veterinary use only. Are they OK or did I buy the wrong needles?

u/hs131313 — 2 days ago

Portal questions

The portal under billing is empty. Where can I see my paid transaction and download the receipt?

Also, where can I see and download my prescription?

I am posting here instead of a direct chat message because I am sure other customers want to know the same.

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u/hs131313 — 16 days ago

First order from PreventiveMD gets an A+

I placed my order in the wee hours Sunday evening. First thing Monday morning I received a communication about my meds. Order was approved very quickly and off to the pharmacy. I received ongoing communications about the processing. The order arrived Friday at noon from Boudreau with ice packs still partially frozen and the vials were chilly. I checked them out with a flashlight and everything was crystal clear(I did this based on the recent post about cloudiness). I am very impressed with the responsiveness, order handling, communications, and the shipment, also the competitive pricing. This companies is a great addition.

u/hs131313 — 21 days ago

Question about order status and processing

Where can we check in the portal where we are in the actual process? I placed the order late Sunday night. Had a communication on Monday. Asking for more info on current medication’s and then another document was uploaded that the intake was complete. Then crickets. I keep clicking around and I still see 33% progress with no real explanation. I’m used to other telehealth interfaces that at least have a graphic display of what step you were on in the process. It seems like the website has lots of stuff for tracking my progress and goals. I have my own apps for that so I’m not really interested in using them. All I really want to see is the order that is placed and how it is progressing. I still only see a hold on my credit card, but not the actual charge either. I have accounts with UPS and FedEx with the app but nothing shows up about a label being in the system yet.

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u/hs131313 — 24 days ago

New to POM process question

What is the typical timeframe for review, approval and submission to pharmacy? I uploaded all docs yesterday including current Rx and labs. Waiting for medical review. How long does this usually take and will I see a status change in the portal? Other providers I’ve used this part of the process has been immediate not days.

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u/hs131313 — 1 month ago

Rift Website down?

I can’t login or see the RIFT website all of a sudden. I just get 404 page not found. Does anybody know what’s going on?

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u/hs131313 — 2 months ago

Just switched to Rift

I just have to say it was such a smooth and easy process. Uploaded my current prescription and info on June 10. Went with apothecary shipping to California. Everything just arrived from FedEx on June 13. Unbelievably easy and smooth.

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u/hs131313 — 2 months ago

Switching providers dose question

I am switching providers because my refill order last month was such a hassle. I received three vials at 7.5 mg, 10 mg, and 12.5 mg. I was planning to submit the picture and prescription of the 12.5 to a new provider. Does that make sense even if I want to stay at 7.5? I can just draw less and have the next files last longer. I’m still in decision paralysis on who to switch to thanks for your help. I’m new to the form so this is my first actual post.

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u/hs131313 — 2 months ago