▲ 21 r/ITManagers+2 crossposts

My recommendations to clients for the upcoming M365 price increase

Hi Guys, you probably already know, but Microsoft 365 prices are going up this July. Here is what we recommend to our clients, some of whom are charities.

If your renewal is before 30 June, you can lock in current pricing for another year just by renewing early. On E3/E5, you can stretch it to three years through a CSP, though you might risk being stuck if your headcount or needs change significantly.

If you're mid-contract with a renewal after 1 July, there's nothing you can do, new prices apply when you renew.

But if you're coming up for renewal soon, it's genuinely worth considering your options: Standard is going to £10.75, Premium stays at £16.90. The gap just gets slightly narrower, but if you think about it, that's a £6.15 gap for Intune, Defender for Business, Purview DLP and Purview Information Protection. If device management or data protection has been on the back burner, the business case just got a bit easier.

One last thing, before anyone just hits renew, do an audit first. Ghost accounts from people who've left, users on the wrong plan, storage add-ons that'll be redundant because Microsoft is adding 50GB mailbox storage to all Business plans in July. I've been doing pre-renewal audits with clients over the last few months, and in most cases, we've found enough to reduce the overall cost.

Happy to answer any questions!

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u/hughcaldwell — 1 month ago
▲ 7 r/mspjobs+1 crossposts

Posting as an MSP owner/director rather than a recruiter. We’re a **UK‑based MSP (Texaport)** running a follow‑the‑sun model, and we’re looking to add a **Mexico‑based 1st Line engineer** to cover the **Americas**. This is **not outsourcing**, not white‑label, and not a call‑farm. This is a permanent internal role, joining our existing service desk. ### Multi‑tenant environment - Proper ticketing, SLAs and escalation paths - Mix of M365 / endpoints / access - Tickets > ### What the role actually does - First line triage and resolution - User issues: Windows, M365, accounts, devices, VPNs - Clean notes, sensible escalation - Working with UK‑based 2nd/3rd line ### Coverage / hours - Americas‑aligned working hours - Proper handover between regions ### Practical requirements - **A home office you can work from** - **A stable internet connection** suitable for remote support, voice calls and video meetings ### What we’re looking for - 1–3 years MSP or structured IT support experience - Comfortable with Windows & Microsoft 365 environments - **Fluent Spanish** - **Good English** (non‑negotiable – lots of internal comms) - Someone who understands MSP ### Salary (being upfront) - **MXN 30,000 – 40,000 per month (gross)** depending on experience - Full‑time, permanent role - Training and progression supported (this isn’t meant to trap someone at L1 forever) ### Why this isn’t another “cheap nearshore” post - We’ve already done APAC hires and know what works - Clear processes, escalation, and ownership - Expectation is **quality support**, not ticket flooding - Long‑term hire, not churn‑and‑burn If this sounds like your thing, follow the link to apply. Happy to answer direct MSP‑level questions in the comments. — Hugh Director, Texaport

https://texaport.co.uk/1st-line-support-engineer-mexico

u/hughcaldwell — 9 days ago