CenturyLink did my dirty…
I’ve been a long time loyal customer despite all the BS, so to have my services randomly blocked out of nowhere and their CenturyLink dismissing me and telling me there isn’t anything that they can do without someone coming here, but then also telling me there isn’t anything they can do because of the migration and that’ll I need to call Quantum, who I haven’t been enrolled with yet and was advised that my the transition would be easy…which is not.
They have no one available for almost 3 weeks and I work from home. When I explained the issue to the lady with Quantum, she even assured me that this issue shouldn’t have happened and I still had time to transition while not losing service.
I ended up getting Xfinity and I’m able to set up myself tomorrow, but the guy there even mentioned I wasn’t the only one experiencing this issue with CenturyLink.
Should I stay with Xfinity or go to Quantum?
****
Update:
Strike 1 for Xfinity.
I received my modem this evening via delivery…and no plug or coax was included!
How am I supposed to set up?