▲ 0 r/FacebookAds
Negative comments on our ads are destroying performance and we have no system to catch them
Running about $8k/month across 6 campaigns. Our ROAS started dropping on one campaign and we couldn't figure out why creative was the same, targeting hadn't changed, spend was consistent.Turns out 3 of the top comments on our best-performing ad were negative. One was a customer complaint about shipping, one was someone calling the product overpriced, and one was just a troll. They'd been there for over a week.How are you guys monitoring ad comments? Is there a tool that pulls them into the same workflow as organic comments? Or do you just accept that ad comments are a blind spot and hope for the best?
u/iamawhoresowhat — 9 hours ago