
Zomato order marked delivered but not received
I ordered two items from Zomato yesterday at dinner time with both items being delivered by different delivery partners.
One item was delivered normally, but the other delivery partner was still showing as being quite far from my location. Despite this, the order was suddenly marked as delivered.
I tried calling the delivery partner multiple times, but he didn't answer. The item was never delivered to me.
I've contacted Zomato chat support,and I was not able to chat with agent then it asked me to contact their email and then i provided the details, but I'm curious if anyone else has experienced this. What usually happens in such cases?