Who do I talk to about this?
RESOLVED: I spoke with someone in the registrar's office, and they helped me get all my classes set up. Eveny bypassed some of the things my advisor would need to sign off on. Thanks for everyone's input!
I genuinely do not know who I’m supposed to contact at this point, so I’m hoping someone here can point me in the right direction.
I’ve been trying to finalize my degree evaluation and register for classes since March 2nd, and I am STILL not registered for summer classes.
I’ve been working with Jessica Duncan, the Director of Advising, but communication has been extremely inconsistent. We communicated throughout March about a Zoom meeting at the end of March, but the link wasn’t sent until the last second before the appointment time, despite my multiple attempts to follow up and ask for it. Since then, there have been multiple long gaps in communication, including a recent three-week period without a response despite my attempts to follow up.
On top of that, several classes I had previously completed were overlooked during the transcript review process, so I had to go back through my old transcripts myself to identify and flag courses I had already taken.
At this point, I know for certain that I still need two classes. However, there is still confusion about whether an English course from my previous institution will satisfy my remaining English requirement. I’ve now been waiting over a month for an answer because I was told approval needs to come from the Dean for Arts, Sciences, and Education.
To make matters worse, my advisor now has an out-of-office autoreply enabled with no return date listed, and my secondary contact is also out of office until May 18th.
I already missed spring registration while waiting for advising assistance, and I’m now genuinely worried I’ll miss summer registration as well.
Who should I contact at this point to actually get this resolved? Registrar? Dean? Student Services? Someone higher up?
Any advice would be appreciated, as this has been absurdly difficult for what should have been a straightforward degree completion.
UPDATE: I attempted to register online for classes, but keep receiving an error message that says I need to speak with my advisor before I can register for classes.