Missing meals and slow service in club world.
We only had 1 cabin crew serving our aisle on a 10+ hour flight. Food took about 2 hours to arrive, and they didn’t have multiple meal options. Welcome drink also took a good 20+ minutes after we boarded.
I raised a complaint expecting some avios comp for the poor service but they’ve just fobbed me off and closed my case straight away.
BA really is going downhill, and they don’t even seem to care anymore!