inpost lost my h2h lemon tang merch.. has anyone got experiences with inpost customer services??
hi! so basically, i bought a lemon tang merch top shipped via inpost. when i recieved the package, it was a random mens top inside..
it was bought on bst insta, not vinted, so i dont have buyer protection.. and have to contact inpost.
before people say i was scammed, people on there accounts have proofs of when a buyer posts a picture of their item arriving + this seller specifically was a HUGE account that constantly does group orders for different things. (they're reliable)
my lemon tang too was sent via inpost, everything was fine until i went to collect it. i opened the package and it was NOT my top.. it was a random goofy mens top.
so now here is where it gets bad, i'm obviously rlly annoyed i got an ugly mens top? so i spoke to customer service on their website, they said within 24 hours they'd email me.. it's been that and they haven't. what do i do.
my label was put on the wrong package + it happened to someone else too that i know, and they said inpost customer service ghosted them too..
it was a really cute top + the way the merch works is that it's no longer sold anymore as the merch shop is only open for a couple days : (