club europe business class (sold as business with no reference to club europe)
Hi, I recently flew business class between LHR and VIE.
I was surprised to find out what a business class club europe seat actually is.
Yes you can go and read about club europe and find out that its the same as a regular seat but most people search flights by prices and assume business means business.
Is this misleading marketing based on what i was shown below? I'm wondering whether i should submit a case to any authority. In fact, there really isn't any reference to club europe throughout the booking, I just see "business". I really didn't know what i paid for throughout the booking process. Here are some screenshots of the process. Yes it shows a blocked middle seat but how would i know what my physical seat would be like (very ordinary) before paying? If you agree with this which regulator would accept this complaint? Thank you.