Worst Customer Support I have come Across
I'd say it's just ignorant for such a huge Financial platform to literally push AI support at the forefront of every single issue. And it really isn't easy to get human support, you'll spend hours with their AI, and it'll take another 24 hours for it to be escalated. And guess what? You might still not get any human support.
Considering the fees on this platform? How hard is it to hire a couple of more human agents. This is just frustrating tbh