Is there a way to download original distributed files from CD Baby?
Good morning - My band used CD Baby in the distant past to distribute our music, and while it worked fine at the time, I've noticed that CD Baby essentially has zero support these days. For instance, I had to message them about a basic account issue, and after waiting 6 weeks for a reply, I'm giving up on them.
We're about to release an album and I plan to use Distrokid. Distrokid has an article about how to move previous albums to their service, which involves uploading the old album(s) to their service. I'm trying to figure out how to download our original lossless files from CD Baby, but I don't see any option to do this on their platform.
Anyone have any pointers on how I can download our old albums from CD Baby so I can toss them onto Distrokid?