My store is making PTS by $45K, but I’m not getting a single bonus. How is this fair?
My store is currently making Payroll to Sales (PTS) by $45,000. Sounds great, right? Here’s the problem.
My department is missing PTS by $7,000, while the front end (support department btw) is making it by $66,000. Meanwhile, my GM is happy because the store is making PTS, but I’m getting screwed out of every PTS bonus this year.
How does it make sense that the store can be $45K under payroll overall, but individual department managers get penalized because their departments aren’t meeting their own numbers?
I’m not saying managers shouldn’t be held accountable for their departments, but the current system seems completely backwards. One department can carry the entire store’s PTS numbers while the rest of us get absolutely nothing.
If the store is making PTS, shouldn’t all department managers benefit from that success? Why should one department’s numbers determine whether another manager gets a bonus when the store as a whole is meeting its goal?
PTS should be universal across all departments. If the store is making its PTS goal, all department managers should qualify for their bonus. Otherwise, what’s the incentive to work together as a team when the reward system only benefits certain departments?
Am I the only one who thinks this system is completely broken?
Side note: the Front End is not struggling, they do not put away the returns and they have 2-3 closing cashiers every night. I’m in Building Materials with 3-4 team members on the clock everyday. I cannot operate on anything less, I honestly feel like I need 4-5 people a day. My department does $45-$65k a day. The GM says he cannot move the payroll numbers even though he admits he messed up the numbers this year… Don’t worry I’ll take the infraction on my bonus for your mess up while you get rewarded for my hard work.