
Rheem HWC, no hot water flow with bonus leak
Plumbing experts I need your help.
Getting ready to move into our new house a few weeks after settlement. We’ve been doing some small renos before moving in.
Turned on a hot tap today for the first time and nothing came out at all. Cold water flows fine. I can’t remember if I actually tested the hot water during the pre-settlement inspection.
I’m a complete plumbing/HWC noob, so figured there must be a valve turned off somewhere. Went under the house to the Rheem mains-pressure electric cylinder and found what looked logically like the shut-off valve on the pipe going into the bottom of the cylinder.
Turned it on and water immediately started pissing out of what looks like a perfectly straight/manufactured slit in the pipe/valve assembly. I immediately shut it off again and had to head back to the rental to put kids to bed.
Is that slit supposed to be there or is the pipe/valve broken? Am I even turning on the correct valve to get the hot water flowing again?
Pics below + link to video so you can see exactly what happens.
TIA!