

Scamed in Katowice airport by, ACE rent operated by OSEK rent
Hello friends,
I was a victim of a premeditated fraudulent scheme in Katowice by a car rental company, ACE rent operated by OSEK rent -
It has now been three weeks since I returned the car, and to this day I have received no proper explanation as to why my €1,000 deposit has not been returned. I have tried contacting the company several times by phone and email, but received no response.
The car was booked through Booking.com. After I contacted Booking.com, they informed me that the rental company was claiming that the windshield had been damaged.
If you take some time to search for this company online, you will find that many customers report the same pattern that the deposit is allegedly withheld because of minor scratches or other damage.
There are newspaper articles about their business practices, Facebook groups with people reporting similar experiences, and if you dig deeper, you will find many more complaints.
It's sad that a company like that can legally exist in the EU in 2026.