Looking for Interns and FTE's
Hiring: Customer Care Executive (Voice + Non-Voice)
Looking for Customer Care Executives.
Eligibility:
- Freshers (undergoing graduation or graduates) can apply.
- Experienced candidates are preferred.
Process:
- Blended (Voice + Non-Voice)
Job Responsibilities:
- Handle customer queries via calls, emails, and chat.
- Resolve customer issues while ensuring high customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow company guidelines and communication processes.
- Escalate complex issues when required.
- Meet quality, productivity, and TAT targets.
Requirements:
- Good verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Basic computer knowledge and typing skills.
- Comfortable working rotational day shifts:
- 8:00 AM – 5:00 PM
- 1:00 PM – 10:00 PM
- 6-day work week with a rotational weekly off.
If you're interested, send me a DM with your resume or any questions.
Location 📍: Marol