Vodafone is testing my patience. (australia)
Data has been unreliable for about 3 weeks now, I only get 4G where I live and that’s been fine. Whatever, I can forgive that
Been a reliable customer for 5 years and pay on time every time. About 2 weeks ago I had the option to ‘upgrade’ my phone since it’s been paid off for a little while now. That button has since disappeared but I tried anyway.
What is the point of credit checking your existing customers? And then that credit check failing even though I’ve been paying for a phone (on time) for 5 years. I can understand credit checking new customers but this is an annoying hoop.
Two failed credit checks later due to a novated lease and some minor things and now I’m just not able to get a new phone. I live in Rural QLD and it’s a 5 hour drive to the nearest Vodafone store for them to potentially deny me again? I’m so close to saying ‘fuck it’ and giving an extra $40 to Telstra.