r/Vodafone

I've spent the last two weeks constantly losing 5G+ coverage around London and having my iPhone endlessly on Edge. After going through several rounds of 'troubleshooting' I switched off 5G standalone in my data settings and have got regular, consistent data back again.

The team at Vodafone seemed to have no idea how to fix it but agreed that 5G standalone must be the problem.

Is this happening to everyone after iOS27 upgrade or am I just unlucky?

its actually baffling yet impressive how shitty this service continues to be.

Recently I lost my broadband provider so I had to use my phone as an internet connection. For no reason at all, Vodafone began blocking the specific apps of Discord, Instagram and Netflix which is quite annoying to say the least, and i could get past this block with a vpn but that lowered my speeds down to a crawl so that wasnt an option. Alright so I turned off the 18+ restriction that I still had on my account and hurray! everything was back to normal, until it wasnt because netflix decided to just annihilate 3 shows I was watching that I know for sure are in the UK cause I verified with my friends but I could live with that. Then the next day discord, instagram and netflix were all fully blocked again for no reason so I went to secure net and cancelled that subscription that my parents were paying for still and everything was back! minus those shows on netflix but I could live with those.
And now it appears like my speeds have been throttled to all hell as I still appear connected on stuff such as stream but it takes close to 5 minutes to load one webpage, but for some god forsaken reason, connecting to a VPN unthrottles this internet connection of mine and I am just so tired of this stuff cause it is really frustrating you know not being able to talk to any of your friends for literally zero reason but uh yeah vent post n shit

I travel quite a bit for work.
September was 3 weeks out of the country.

I have a 100GB package which more than covers me.

Last month I received a text whilst roaming that I’d used all the 25GB of data which I was allowed to whilst roaming.

When I spoke with Vodafone, I explained that I knew I had got to the end of my data plan for roaming and wanted to add more.

The guy on the phone kept repeating that I had plenty of data left, but it was the FUP which was blocking me.

I explained I had no roaming data left; but he kept repeating that I DID have data left, just the FUP was kicking in….. maybe this went on for ten minutes…

He claimed there was no way for me to get more data whilst abroad…. I couldn’t buy a bolt on or anything.

He helpfully applied a data boost (unlimited data for 30 days) which then he said “oh this won’t work outside of UK”

Any ways. In the end It was me who suggested I took my spending cap off and I used data £3/GB or whatever.

It just seems crazy that;

A) 25 GB is where the FUP sits. (I was roaming on Vodafone De!)

B) there’s no option to add another 25GB.

C) I understand the foreign usage cap for unlimited
Plans - as they must receive a charge from the local provider, who can’t always be Vodafone.

Anyone got any suggestions on how to get around this. I used 40GB roaming and 10GB in the UK last month.

Just moved over to Vodafone from O2 and the signal is so much better, but I can’t help noticing there’s no RCS on iOS.

Vodafone claim it’s a feature that’s “slowly rolling out” yet it’s been available for well over a year on the other three networks.

With Vodafone and Three now merged, I would have expected this to be a pretty standard feature and to be honest, it wasn’t something I even thought to check before porting over.

Are there any actual updates on when RCS is coming to Vodafone iPhone users?

Or is it simply a case of it’s not available, nobody really knows when it will be and I should just use WhatsApp if I’m that bothered?

**Vodafone made me cancel newly installed broadband—and undergo another credit check—to get its free TV offer 🤦**‍♂️

Hi everyone, first post here. The broadband has been great, but getting Vodafone’s new TV offer has turned into a bit of a saga.

I signed up for Pro 3 1.6Gbps broadband at £40 a month, including mobile backup and Secure Net. Vodafone then launched the same package with Netflix and HBO Max with ads included at no extra cost. Naturally, I wanted that deal.

On Thursday 1 October, the day before my installation, I called to ask about switching to the offer. I was told to let the installation go ahead, then they could add it to my account.

Openreach installed the fibre on Friday 2 October. I then spent time reconnecting around 28 devices—cameras, washing machine, dishwasher, you name it. Vodafone also helped sort out problems accessing Secure Net and managing my broadband online.

Once everything was working, I asked about adding the TV package.
The answer? I had to cancel and reorder. Apparently, there was no other way.
That also meant having to undergo another credit check, despite having only just signed up and had the service installed.

The calls took around an hour and a half each, with repeated security checks and having to explain again that I had no additional support needs. I understand the need for security, but going through the same questions repeatedly made the whole experience pretty painful.

So now I’ve cancelled the service that was only installed yesterday, have to return the equipment, and have another set being sent out, along with two extenders.
I’ve even received notification of another Openreach installation appointment, despite already having working fibre!

I know there are price rises coming in March 2027 and March 2028, but getting a TV bundle worth around £17 a month included seemed worthwhile. I just wasn’t expecting quite this much hassle.

Has anyone else been through this? Did you manage to get the TV offer added without cancelling and another credit check? And if you had to reorder, did Openreach actually need to visit again?

This is by far the most inconsistent wifi I've ever experienced. Whenever I change room around the house the WiFi stays connected but with no Internet access. The second anything comes inbetween my mobile and wifi router it just stops the Internet access. This also happens on my partners mobile. We both have new phones from Vodafone aswell (Samsung A57 and iPhone 17 E).

I had sky broadband in my new address for 3 weeks before changing it back to vodafone. I had zero issues with sky.

I have spoken on the phone to vodafone too many times. I have reset the router about 4 times and booster. Still the same problem.

Does anyone ahve any idea how to fix or get vodafone to fix this as they just do the basic line test and say everything is fine and push firmware update and nothing changes