32(f) need advice - Accendent put on my carfax but never happened
Trying to see if I can get any advice with this issue. I was going to trade my car in and get a new one. When they pulled my car history they saw my car had been in an “ accident “. My car has never been in an accident and I have the documentation to show that it was in getting work done for the time period.
I did get into an accident with a loaner car from the dealership. On the date that it shows my car was in the accident. They put the accident under the wrong VIN.
My issue is I’ve contacted everyone.
My dealer ship , the OPP , my insurance and the body shop that my dealership used to get the loaner vehicle fixed when the accident happened.
I tried to contact carfax and still 7 days later nothing.
I made sure to attach all documents and also ask who put the accident under my VIN. This has been almost a month of trying to figure this out and still I’ve gotten nothing.
The loaner car has been sold already and the damages were never put to carfax.
The only thing it says in the carfax for the loaner vehicle that it was in a minor accident. As I was the one who reported it.
But coincidentally when my car was getting worked on nothing was put into carfax and when the loaner car was fixed it wasn’t out into carfax.
I don’t know what else to do and there’s no way to talk to anyone from carfax