u/nvmRania

Just as the title says🧍🏻‍♀️

Just as the title says. Hmu if you know how to play guitar.

Hi, I'm a 20F looking for a remote part time job. I'm on a gap year from studies after completing my ICS. Having prior experience with night shifts, I'm flexible with working hours. Below is a run down of my prior work experience and skills. Please feel free to reach out if you have any other questions.

• Skills:

- Strong verbal and written communication skills developed through customer service experience.

- Fluent in English.

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and OneNote.

- Experienced in handling customer queries through both calls and chat support.

- Strong problem-solving and customer assistance skills.

• Work Experience:

Ibex Global Solutions, Islamabad

Technical Services Specialist (Call & Chat Support)

September 2025 – March 2026

- Worked as a Technical Services Specialist in the SquareTrade Appliance Line of Business (LOB).

- Transferred internally from SquareTrade UCS to SquareTrade Appliance Operations.

- Assisted customers with technical troubleshooting and support through calls and chat.

- Resolved customer issues while maintaining service quality standards.

Ibex Global Solutions, Islamabad

Customer Services Specialist

August 2025 – September 2025

- Provided customer support for SquareTrade UCS.

- Handled customer inquiries and concerns professionally.

- Maintained high levels of customer satisfaction through effective communication.