Leading through change without losing my patience or self efficacy
I’m a director at a mid-sized company that recently entered an aggressive growth phase due to PE acquisition.
The simplest way I can describe our current situation is: we are building the infrastructure required to scale while simultaneously scaling.
I believe in the plans and am bought into the vision. In 12-18 months, I see an organization with significantly more structure and resources than we have today.
But the right now of it all has me questioning if I’m capable of leading through this.
The dizzying theme has been: I get direction on a scaling initiative. I spend a week or two creating the plan, documenting, looping in key players etc. Then, like clockwork, I get new information that changes things (“we’ve decided to move up this timeline, we’ve decided you need a new role for X, we’ve decided X is no longer a priority and Y is”), and suddenly I’m rebuilding pieces while still trying to keep everything else moving. In most cases, the new direction genuinely makes sense. But the implementation cost of changing direction is significant.
I have no middle management and a super lean team. When these pivots happen, I’m the person who has to revise, reallocate, re communicate, reprioritize for everyone. No one on my team has scaled a business 5x. No one has more than 10 years of professional experience. For most of us, that entire professional experience has been at this one company. It’s not like I have these strong SMEs or middle managers to take minimal direction and run.
And now I feel like I’m falling into immature leader behavior traps I don’t like.
First, I’m becoming more defensive with my leaders. When they identify another opportunity or ask “what if we did X?”, instead of being open, my brain immediately goes to “with what people and what time?” I don’t want to come across as stubborn or whiny, or be perceived as incapable of figuring it out. And then I get concerned that I truly, am, unable to figure it out.
Second, I’m worried my team can see me becoming frazzled. I’m normally super calm, cool and collected, able to protect our deliverables, and reinforce simple prioritization frameworks the team operates well under. Right now, I’m changing direction and priorities frequently, realizing after the fact that I could have handled something differently, and generally not feeling as in control. The imposter syndrome now is real.
I know leading through change is uncomfortable. I expected a level of chaos. But none of that really prepared me for the actual lived experience. I know the next 12 months will be uncomfortable. I just want to get better at leading through this without feeling like I’m totally unqualified and stressed. Any advice is much appreciated.