Provider won't provide a credit note
Hello,
Might be slightly off topic, but between freelancers, we might face similar issues. I've ordered something only, from a Belgium website. The product was not working so I got reimbursed. I asked several times for a credit note but I never received one. I now just got an email that they do not make credit notes... Hence my accounting is not correct.
Any thing I can do?
I'm not speaking of a small independent but a largely known brand...