Schwab is having major issues with cash transfers
I have two checking accounts with Schwab.
A few days ago, I initiated a cash transfer from one Schwab checking account to another Schwab checking account. This always happens instantly or at least by the next business day.
This time, the cash never transferred. Two business days go by, and still nothing. The transfer is still pending. I need this to pay bills.
I asked Schwab about this, and they told me that there was an issue with cash transfers a few days ago. They have no idea when this will be fixed.
So right now, my cash is locked up in the account pending to be transferred.
Is anyone else experiencing this?
Am I overreacting or is this a major issue? A bank is unable to let customers transfer cash, it gets held up and have no idea of when it'll be fixed.
Update: Thank you to the Redditor who suggested I call.
I had originally talked to Schwab via the website chat, and they gave me no way to solve this. The person who I talked to over the phone suggested I cancel the transfer and resubmit it. It worked.
Schwab has always been great and they have been the best bank I have ever used. This was definitely a hiccup on their part. I received no notification. My payments could have all bounced if I had not happened to check and spot this.