Please help! 3 (possibly 5) packages in limbo. What could be the problem?
Hi everyone,
I am at a loss and I’m trying to understand what is happening. On August 13th, I had 3 packages out for delivery. One originated from Vancouver, one from Kelowna, and one from St. Albert (suburb of Edmonton). I am in Edmonton. The packages all have a value of over $500 and they’re all from different stores. They were all out for delivery at 11:35am. I was immediately a bit concerned because my usual Canada Post carrier comes by around noon. As expected, the packages didn’t show up on the 13th, and were all “rescheduled for delivery next business day” around 7:20pm. The next day comes along (the 14th) and I don’t see any new scans until 6:45pm, when they once again say “rescheduled for next business day”. So after the weekend, it is now Monday, and the packages still haven’t moved. There have been no new scans or any updates. I do have two other packages “out for delivery” today, but they went out around 10:30am and once again, my usual carrier has already come by, and none of my packages are here. I did create tickets for these packages and have spoken to a few different customer service agents, but no one has had any answers for me. What could be going on? I live in a condo building, in central Edmonton and until the last month I have never had any issues with Canada Post deliveries. But the last month or two, I had delays with every package, as did my mom who lives in the same area. I know I have to wait for the tickets to be resolved but I’m just so baffled by the situation. Any insight is welcomed.
Thanks!