▲ 0 r/bugs
[Desktop Web] "We had a server error" banner, repeated password reset loop & desynced ban status
Environment & Device Information
- Platform: Desktop Web (Reddit New) & API (OAuth Script)
- OS: Windows 11
- Browser: Chrome (Latest version, also reproduced in Incognito mode)
- Affected Account(s): u/sub_doesnt_exist_bot (and companion bot u/same_post_bot)
Description
My account u/sub_doesnt_exist_bot is stuck in an inconsistent/corrupted account state across the web UI, public profile, and OAuth API endpoints:
- Web UI Error Banner: Every time I log into this account on desktop web, a persistent red banner appears across the top: "We had a server error..." (screenshot attached).
- Account Suspension & Password Reset Loop: I repeatedly get prompted that the account is suspended and to reset the password. I reset it successfully, but the following day, the system locks it again and requires another password reset.
- Desynced Ban State: When viewing
https://www.reddit.com/user/sub_doesnt_exist_bot/publicly / logged out, the page says "This account has been banned". However, I am still able to log in with valid credentials, navigate the site, and post/comment. - OAuth / API Failure (
invalid_grant): Attempting to authenticate the account via standard script OAuth (PRAW) fails immediately withinvalid_granteven right after resetting the password.
Steps to Reproduce
- Log in to
u/sub_doesnt_exist_boton Reddit Web (reddit.com).- Result: Red banner "We had a server error..." immediately appears.
- Open an Incognito / logged-out tab and visit
https://www.reddit.com/user/sub_doesnt_exist_bot/.- Result: Displays "This account has been banned".
- Attempt to authenticate the bot account via standard OAuth password grant (PRAW API).
- Result: Fails with
invalid_grant.
- Result: Fails with
- Check account status / password prompt.
- Result: Prompted into a recurring loop to reset password due to suspension.
Expected Behavior
- If the account is in good standing:
- No "We had a server error" banners on web login.
- Public profile should load properly without a "banned" screen.
- OAuth password grant authentication should succeed with valid credentials.
- No repeated password reset triggers.
- If the account was actioned/banned:
- The account state should be consistent across all endpoints, and login/posting permissions should reflect the status with clear moderation notices.
Actual Behavior
The account is stuck in an inconsistent backend state where it is partially treated as banned/suspended (public 404/ban screen, OAuth blocked, recurring password reset flags) while still partially active in the web session (able to log in, but throws "We had a server error...").
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