▲ 34 r/LocalGuides+1 crossposts

A minor Google Maps error is causing major disruption to trip planning for a health facility on the medical campus of the University of Coimbra, UC Polo 3, Portugal.

Hi all,

I would like to ask how we can correct an error on Google Maps at UC Polo 3 that directly affects anyone navigating automatically through apps based on Google Maps (deliveries, ride-hailing/TVDE, and — most importantly — ambulances and patients going to the MRI and PET units for imaging exams).

Someone changed, on Google Maps, the direction of traffic on a short segment of the one-way road that crosses the UC Polo 3 campus. As a result, routing algorithms cannot calculate routes that actually reach the intended destinations on campus and leave passengers far from those locations (in some cases even outside UC Polo 3). Some of these passengers are patients with limited mobility who find it very challenging to reach the exam location because they do not know the area and rely on Google Maps.

This problem has already been reported through Google Maps’ general feedback tools, but it has not been corrected so far.

https://www.google.com/maps/place/40%C2%B013'10.7%22N+8%C2%B025'06.1%22W/@40.2196189,-8.418519,20.71z/data=!4m4!3m3!8m2!3d40.2196389!4d-8.4183611!5m1!1e1?entry=ttu&g_ep=EgoyMDI2MDkwMi4wIKXMDSoASAFQAw%3D%3D

I am level 6 local guide 3769 points.

Thank you.

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