Issues with phone calls (on my end)
Query Identification: 01098172
Title: Samsung Z flip 7
Description: I've had a Z flip 7 for about a month now and I'm having issues with my phone calls. People I call say that my voice is constantly dopping out of the call. I have tested this by calling my partner's phone and if I talk quietly, my voice doesn't come through the call at all, and if I talk loudly, my voice does come through the call but is constantly dropping out. I've seen that people maybe have this issue with other samsung phones too so I'm hoping someone might know a fix!
Things I have tried: So far I have tried
- restarting my phone
- running the phone in safe mode
- enabling and disabling wifi calling
- calling through whatsapp and directly through my phone
- 2 different sim cards
None of these fixed my issue.
I have also tested my microphone on the voice recorder app (no issues in the playback). I have had people say that my audio sounds a little better when I'm using my headphones.
Device Name: Z flip 7
Device Model Number: SM-F766B
Best regards, Pilpie94