Jane Austen book damage
Hi, I need a reality check from my fellow book lovers!
For background, I ordered the Jane Austen set from illumicrate, which was a pretty penny, but I wanted a nice set of these classics. When they arrived, a few of them were damaged. Rubbed edges so the color was gone and the white of the spine/binding was showing. A major dent. I put in a ticket request for three of the books, but I can’t see which titles I referenced because it was submitted via the site rather than an email. I noticed a fourth book was also damaged when I was sending more pictures via email, at their request. Looking back, there was some confusion as to which four books were involved since I added another title to the complaint and that’s on me for not laying it all out at the end.
They sent me three replacements and two of them are great. Mansfield Park (purple side by side books) is damaged in a different way. They did not send a replacement for Northanger Abbey (red book). My question is, should I ask for another replacement for these books? Is that rude? Is the damage not that bad and I’m being a little intense? I love the books and I don’t want to be a pain for the company