u/princesspooball

I work in the callcenter for a billing company.. im not a biller, I just a verbal punching bag. We have this constant issue where patients are being billed specialist copays for their PCP's. The patients call their insurance and the insurance tells that we are submitting claims incorrectly. From my research it seems the issue is with how the provider is credentials. I've explained this to patients and ​I basically get called a liar who doesnt know what they are doing. Im stuck in the middle and its getting frustrating. Ive had 4 patients yell at me today. thanks for reading

I have glaucoma and I just started taking Thc gummies as a way to unwind and I just discovered that CBD may cause increase in intraoccular pressure which is something I dont want. Do edibles exist without CBD??

I work in a call center, I was a customer service rep and my boss and I were promoted . She was promoted to manager while I was promoted to assistant manager . I am supppaed to help our reps when they get stumped but they are still going to my boss for help. I feel like nothing has changed, I’m still doing my old job.

I thought this would be a good step up but now I just feel like maybe I’m not cut out for this, I’m not the take charge authoritative type. I think my promotion was a mistake, I have no idea what I’m doing .

This seems super sketchy to me.

I was offered a promotion I was told I’d get the detail of the role and the pay the next day. It has been over a week and have not received anything. I messaged my boss and was told that they didn’t send it because I didn’t accept it. Now they are making me wait until the end of next week.

I don’t know what to do. I would love a raise but I feel like they are just playing games just so they can low ball me. At the same time I don’t want to press the issue unless they take the offer back. This feels highly unethical

It kind of sucks that noone knows the real me. Everyone sees part of my life and some of the stupid moments but noone truly knows everything except for me. Im glad of course but at the same time noone understands why I have low self esteem.

I've never been a supervisor before and im super nervous about it. I've accepted the role and now I'm having regrets. I have not started yet.

I was selected because im knowledgeable. Im more than happy to answer questions from my subordinates but im really concerned about having to handle large problems. Just the thought of everyone coming to me becase XYZ happened and is causing a major issue is freaking me out. I am going to try it out just fkr the experience but I've been a nervous wreck for the last 3 days

I accepted a supervisor position after being here 3 years. I have never been a leader, always the follower. I never wanted to be a manager, I never wanted to be the leader or the problem solver. I accepted it becase I could use the money, I dont have many options due to possible learning disabilities.

I accepted the offer and I went to the bathroom and had a panic attack.

I. Am. Not.A Leader.

What the fuck am I doing??????

I have no one irl to compare notes to so im just curious. i have 7 log-ins. It feels like a lot but maybe this is normal????