u/proxiblue

I am in Perth, SOR.

I bought my Atto 3 in October. At that time, it was 'unique' enough to turn heads. People come over to ask questions, some interested, some just anti EV, propagating some of the old myths.

Today I saw 8 BYD's of different models on school run. Been seeing them everywhere now.

Anyone who claims that EV (BYD) uptake is not happening, is not observing well enough.

My atto 3 is no longer a thing that stands out.

and no, this is not observational bias (ie now I have one, I see them everywhere....)
I did not see them everywhere until maybe 2 months ago. they just increased dramatically recently.

So I just got a coffee. It is scalding hot.

Fortunately the first warning was that the paper cup was too hot to hold.

Not a big deal for me, as I can just let it cool whilst I have my meal.

However, is ok to go tell the barista the machine is too hot? Not to complain. Shit happens, we are all human and we all make mistakes. Or is it an insult to them to do so?

But the coffee was still to hot to hold even after I fairly slowly. ate my meal. I had to shift it in hands walking to car.

I was in the property for 3 months, and had to lease break for personal reasons.

It is a brand new property (b unit of a/b setup)

I left it in a clean and decent state.

So this is my response to their claims:

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Hello,

I hope this message finds you well.

I am writing to formally respond to each of the claims raised regarding the condition of the property at the end of my tenancy.

> Scratch marks to the cooktop

I note that the original property condition report (PCR) makes no mention of scratch marks to the cooktop — only a white stain. You subsequently engaged a cleaning service to address that white mark. I am now being presented with a claim for a full cooktop replacement on the basis of scratches, which were not documented in the PCR prior to the cleaners attending.

I formally dispute this claim.

Having reviewed the images provided in the PCR, I can find no evidence of scratches. I request that you supply a new photograph clearly showing the alleged damage.

It is my position that any scratches present were caused by the cleaning contractors you engaged, not by me as the tenant. Under the Residential Tenancies Act 1987 (WA), a landlord may only claim against a tenant's bond for damage caused by the tenant — not for damage arising from the landlord's own contractors. A claim for full replacement of the stovetop, in the absence of any pre-cleaning photographic evidence of scratches, is not being made in good faith.

If you still wish to pursue this claim, please refer it to the relevant bond authority for formal determination. I will be lodging a dispute through the Commissioner for Consumer Protection's bond dispute process. I respectfully ask that you do not proceed with any replacement until this matter has been properly investigated.

Regarding the white marks: these are a well-known and common occurrence with induction cooktops, caused by heat exposure over time. It is my view that they constitute fair wear and tear, and as per the Residential Tenancies Act 1987 (WA), landlords cannot claim against a bond for fair wear and tear. See: Releasing a bond — Consumer Protection WA

> Chip to the front exterior wall

I acknowledge this item and note that the damage appears to be located near the garage entrance used by the occupants of Unit A. I have observed that vehicles are regularly worked on in the driveway in that area, and tools and equipment have on a number of occasions been leaned against that section of the wall.

That said, as the damage is adjacent to my side of the property, I am not raising a formal dispute in relation to this item, provided the repair cost is reasonable.

However, under my rights as a tenant, I am entitled to sight any quotes for repair work before it proceeds. I require at least two independent quotes and request a wider-angle photograph to better understand the exact location and extent of the damage. I will not accept responsibility for any costs incurred without first reviewing and approving the quoted price. See: Moving out of a rental — Consumer Protection WA

> Black pen marks on the bathroom wall and scuff marks

I note these items and accept that pen marks are present. However, I do not accept that this necessitates a full repaint of the entire wall or the property. Claiming a full repaint due to minor pen marks and general scuff marks — which are consistent with normal use over a tenancy — is not a reasonable or proportionate claim.

Summary — Formal Dispute Notice

In summary, I consider a number of these claims to be excessive and, in some cases, unsupported by the original property condition report. I intend to formally dispute the claims relating to the cooktop and any repainting through the bond dispute process administered by the Commissioner for Consumer Protection (WA).

Under the Residential Tenancies Act 1987 (WA) and the Consumer Protection bond dispute process, I am entitled to:

• dispute any claims I consider unreasonable;
• view all quotes prior to any work commencing;
• have unresolved disputes referred to the Commissioner for determination.

See the following verified references for the relevant processes:

• Residential Tenancies Act 1987 (WA): https://www.legislation.wa.gov.au/legislation/statutes.nsf/law_a693.html
• Bond disputes for residential tenancies: https://www.consumerprotection.wa.gov.au/bond-disputes-residential-tenancies
• Releasing a bond (including fair wear and tear): https://www.consumerprotection.wa.gov.au/releasing-bond
• Going to court about rental property issues: https://www.consumerprotection.wa.gov.au/going-court-about-rental-property-issues

Please do not proceed with any repair or replacement work for the disputed items until this matter is resolved through the appropriate process.

Kind regards

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They are sending me bills with claims of due dates (for example the cleaning), and I am saying they need to take these form the bond, providing the needed evidence.

If I don;t pay the invoices (which they had sent via the tenancy app), can they go ahead with interest and debut collectors, even if I am saying they need to take this from the bond?

Any additional advise welcomed.