u/reddit_pug

So I've set up a mini PC running Linux Mint to act as my Rustdesk server, and I've put it on a VLAN (UniFi) for extra security. I have the port forwarding rules in place, and the server is functional... mostly.

I can remote into a remote computer running Rustdesk on the server.
I can remote into a remote computer from another remote computer (both off site from the server).
The issue is that any computer at the same site (on different VLAN) as the server can't connect to the server. My understanding is that the router will recognize that both computers are at the same site & try to route the connection directly, but then the VLAN being isolated blocks that. The computer on site just gives "Not ready. Please check your connection."

Are there settings I need to put in place in UniFi to fix this? Or do I need to ditch the isolated VLAN setup? Is that safe?

I manage a bunch of UniFi sites, and 5 Omada sites. They're small sites with pretty simple setups, so I don't have to dive into the details often, but I'm struggling right now with one Omada site, and it happens to be my own home. My wife works from home and is having the internet cut out, not every day, but on days it does it it'll be multiple times in a day. What I don't know is if it's an ISP issue or a network issue. UniFi has a super obvious bar showing ISP status throughout the day. I'm confident Omada has the information stored too, but I sure can't find it. Googling where to find it seems to be giving me results based on older UI layouts, because it tells me to click on menu selections that don't exist.

Where do I go in the current interface (my controller and all device firmware are up to date) to find logs or graphs to see ISP disconnects?