And the FIFTH Installation Appointment ends in...yep no installation!
Well the FIFTH technician came today to install the Fiber, and once again, left without being able to do so. That's right, the FIFTH. Been receiving texts and emails all day from Spectrum repeating themselves saying welcome and click here to see your details, with the hours old appointment still listed at the bottom. Today I tried to call in to actually complain since the first couple of times it was somewhat humurous but at this point it's not funny anylonger. First person I got was in the States but said I was on the "cox" side although I specifically was given a new Spectrum 2 year deal, so she transferred me. The Cox rep was in another country fading in and out and I couldn't understand much of anything they said. If I wasn't retired I'd be very miffed about having to take time off from work to be here for no results over and over again. Is there anyone from Spectrum or Cox who actually follows this reddit that could reach out to me and let me know why the ESR ticket is still not completed? You guys might want to stop sending your salesmen out here to "sell" services since the entire street's fiber is dark. Scariest part of all of it is if you go check the network it says everything is "fine" here. Wow. Cheers everyone, I remain Fiberless in Fort White...