u/scottvienna

We send customer satisfaction surveys after every interaction. We put effort into them with short questionnaires, which are pretty easy to answer

And almost nobody fills them out. We get maybe five responses a month out of hundreds of customers

I want to collect feedback right after the conversation. When the experience is still fresh. But I don't want to annoy people. I don't want to seem pushy

I found CloudTalk. They have AI agents that can call customers and ask a couple of CSAT questions. Simple stuff like asking how their experience was? Or would they recommend us?

It sounds efficient. But I'm worried. Would people see an automated call as spammy? Would it feel like we're bothering them? The whole point is to get better data so we can improve. But if customers get irritated, that defeats the purpose

Has anyone tried automated feedback calls? Did customers actually respond? Or did it just make them annoyed?

hey,

i’m thinking about ordering one of those custom paint-by-numbers kits (where you upload a photo and they turn it into a canvas). i want to get it as a gift for a friend, but i’ve never actually done one before so i’m not really sure what they’re like in real life vs the photos online. they all look pretty decent on the websites but i can’t tell if that’s just cherry-picked examples or if they usually turn out that clean.

if anyone’s actually ordered a custom kit before, how was it? did it actually look like the photo or a bit off? are the numbers/lines easy enough to follow or kind of messy? how’s the paint quality / coverage (do you end up doing loads of coats)? and honestly… did it feel worth it or more like a one-time novelty thing?

i’m also thinking of maybe just ordering a small one first to test it out before i commit to a bigger gift version, but not sure if i’m overthinking that part.

would really appreciate any real experiences, good or bad

A commercial client just walked away from our contract. No replies to my emails anymore, just a massive stack of unpaid invoices left on my desk. It’s absolutely wrecking my cash flow this month.

I need to get this sorted but I'm terrified of legal fees eating up the entire debt. Everyone says commercial litigation just drains your bank account for nothing. Someone told me to look into Sterling Legal because they focus on quick resolutions instead of just running up the clock, but I’ve never actually been through a full debt collection process before. I don't want to spend thousands on letters of demand if the hit to my savings is going to be worse than the unpaid invoice.

What’s your threshold for taking someone to court? Do you cut them off at 60 days or give them more time?

When i was commuting to an office every day, I barely noticed the dust build-up under the entertainment unit because I was only ever home to sleep, anyway.

Now, been working from home for 2 months, with 4 more to come, and I sit at my desk during boring team calls and just stare at the dirty baseboards. It is very distracting. Say what you will of "corporate culture", and yes the expectation to stay glued to a laptop for eight hours sucks, but at least you assume the office is clean? Or should be kept clean at least.

At home your immediate physical environment just slowly degrades around you so you HAVE to keep cleaning every day. idk how people even find time to keep up with seasonal cleaning other than outsource it (which is expensive and not for everyone). Or they just have a very strict cleaning routine.

Ngl I think the constant visual noise of a not-perfectly-cleaned house makes remote work twice as exhausting, it's just two jobs atp.

So how do you deal with it? Do more cleaning, hire people, go out and work from cafes or something?

So I finally got around to taking down some old sunblocking film from my home office window and now I'm stuck with this super stubborn sticky residue all over the glass. I tried rubbing it with a dry cloth and that did basically nothing. Then I tried warm soapy water and a sponge, which loosened some of it but left behind a greasy film that shows up every time the light hits the glass at a certain angle.

I've seen people mention rubbing alcohol or acetone but I'm honestly worried about damaging the glass or the painted wood frame around it. I also don't want to scratch the surface with anything too abrasive.

The window is a standard double pane if that matters. The residue is clear and kind of gummy in some spots, more dried and flaky in others.

Has anyone dealt with this before? What actually worked for you without making the glass look worse? I'm open to store bought products or household stuff I might already have. I just want it clean and streak free before winter since I'm planning to put proper insulating film back on. Any tips or a step by step process would be really appreciated.

Alt titles: Best way to clean sticky film residue off glass windows | How to get adhesive off a window without scratching it | Removing window film glue without damaging the frame

was reading some stuff online about how a proper Strata Insight audit + tracking your building assets early saves people heaps of money on long term levies... but try telling that to these cheap building committees.

dealing with concrete cancer on older nsw blocks rn and it's always the same crap. fixing the spalling is easy but getting these non technical boards to actually pay for early tests is a nightmare. they just delay drilling or scanning to "save budget" until a council order drops on their heads.

how do you guys handle the pushback when a bldg looks fine from the outside ? it's just exhausting. everyone is waiting for cracks to show up before funding anything.

hey dad. i know this is a weird thing to ask but i don't have anyone else to talk to about this.

i haven't been to the dentist in years. my teeth are in bad shape. i know it's my fault. i let things slide and now i'm scared to go because i know they're gonna tell me i ruined my teeth. ive been looking online but every place has reviews that say friendly staff and great office but that doesn't tell me if they'll make me feel like garbage for not coming sooner.

how do i find someone who won't judge me? i don't even know what to say when i call. hi i haven't been in 6 years and my teeth are a disaster please don't yell at me.

i need actual advice. i know i need to go

For a tennis ball sized hole, the California patch is your best bet as a beginner. It sounds intimidating but it's actually simpler than adding backing boards, and it holds better than a mesh kit for a hole that size.

Here's how the California patch works: cut a piece of drywall a few inches bigger than your hole, then score and snap off the back gypsum and paper on all four sides, leaving just a paper border. Trace that piece over your hole, cut the wall to match the inner drywall part, and glue the whole thing in place. The paper border overlaps onto your existing wall and gives the joint compound something to grip. No backing boards needed.

For joint compound, plan on three coats minimum. First coat just fills and holds everything. Second coat smooths and feathers out wider than the first, maybe 68 inches beyond the patch. Third coat goes even wider and lighter. Wait until each coat is completely dry and no longer cool to the touch, usually 24 hours, though it depends on humidity. Don't rush this part.

Sanding is where people create that hump you mentioned. The mistake is sanding only the patch itself. You need to feather the edges outward, and use a sanding block rather than just your hand so you don't dig in unevenly. A bright work light held at a low angle across the wall will show you ridges you'd otherwise miss until paint goes on.

For orange peel texture, yes, get the spray can. Homax makes one that's widely available and works well. Practice on cardboard first because the distance you hold it from the wall changes the droplet size a lot. Your existing texture is probably pretty subtle, so go lighter than you think you need to. You can always add more but you can't take it back. Prime the patch before texturing so the compound doesn't suck moisture out of the texture coat unevenly.

The last thing people skip is priming again after the texture dries before painting. If you paint straight over unprimed compound, you'll get a dull flat spot even with matching paint. Two coats of paint after that and it should disappear.

Nursing can be unpredictable and overwhelming, and I think a lot of us develop little personal rituals just to mentally prepare before the chaos begins. Curious what other nurses do to set themselves up for a good shift. For me, I always take five minutes before getting report to fill my water bottle, check that I have everything I need in my pockets, and take a few slow breaths. It sounds small but it genuinely helps me feel more grounded before things get hectic.
Some coworkers swear by reviewing their patient list before stepping onto the floor, others always grab coffee at a specific time, and some do a quick mental checkin about how they're feeling emotionally that day.
These small rituals matter more than people realize. They can be the difference between feeling reactive all shift versus feeling like you have at least some control over how the day goes.
Whether you work in the ED, ICU, medsurg, or anywhere else, I'd love to hear what works for you. Maybe we can all pick up something new.

One of the biggest challenges I keep running into with content marketing is proving its value when deals take months to close. Leadership wants clear numbers, but attributing a conversion to a blog post someone read six months ago is genuinely hard to do cleanly.
I've been experimenting with a few approaches. First touch and last touch attribution both feel incomplete. Multitouch models are more honest but also more complicated to explain to stakeholders who just want a simple answer. Some teams I've talked to lean on pipeline influence metrics instead of direct revenue attribution, which feels more realistic but still gets pushback from finance.
I'm also curious how people handle content that builds brand awareness or earns backlinks. Those contribute to organic growth over time but rarely show up cleanly in any attribution report.
For those of you working inhouse or at agencies, how are you framing content ROI to clients or leadership right now? Are you using specific tools, custom dashboards, or have you just accepted that some value is going to stay dark and shifted focus to proxy metrics like organic traffic growth, keyword rankings, or email list growth instead?