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u/someone_191

r/UberEATS r/etihad
How does Etihad Refund Works for Return Trip?
▲ 2 r/etihad

How does Etihad Refund Works for Return Trip?

https://preview.redd.it/m9ivr82outjh1.png?width=3668&format=png&auto=webp&s=f7ccc37a43fd842fd0f37845b59a2037cadc50cf

https://preview.redd.it/xrrgrczoutjh1.png?width=3782&format=png&auto=webp&s=3e560e2641aad4dee5b7542eab2cbf3dbc405403

Hello fellow travelers, I am booking a return trip via Etihad where I am not sure if I have to will take the returning journey or not. Trip total is 994+48(Value) for ATL to KHI and 1061+181(comfort) for KHI to ATL as it permits refund with fee. My questions is that if I take the departing trip, but cancelled the retrun trip, will I get the full (1061+161 - refund fee) back, or they will recalculate all my fares because my trip has now become one way trip?

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u/someone_191 — 3 days ago
▲ 3 r/UberEATS

UberEats Promotion applied till the last step but when I placed order, promotion is gone.

Uber saying they can't do anything about it because I don't have exact screenshot that they desire. I am not even sure what kind of screenshot they are after. I just happen to have these screenshots because I was chatting with my wife about what to order and took screenshots.

Chat with customer agent:

  • Tue, Jul 21, 9:54 PM Connected to Akanksha Thakur (AT)
  • Thank you for reaching out, ***. I’m Akanksha from the Uber support team, and I’ll be assisting you today.
  • AT I understand your concern about the promotion not applying correctly. I’m reviewing the details to help resolve this issue as quickly as possible.
  • Thanks
  • AT To ensure that I will provide you with the best resolution for this issue, please allow me 3 minutes.
  • Okay
  • Thank you for waiting, I appreciate your patience.
  • AT Could you please provide the screenshot of the promo?
  • I have uploaded in previous chat
  • Please provide the image of the screenshot, not where the promo is applied.
  • AT Sorry for the typo, screenshot of the promo*
  • This is very inconvenient, I just happen to take screenshot for my wife. Else I wouldn't even have it.
  • Thank you for your understanding and for sharing that information.
  • AT Please share the screenshot having proper time and date for the promo.
  • This is insane
  • How do I get back in time to get you the exact specific screenshot you need
  • AT ****, I need a valid image to check if the promo is still valid or not, please cooperate.
  • I understand but you need to ask me something realistic
  • I can not go back in time.
  • AT I am sorry but without the valid promo, I may not be able to provide any adjustment.
  • What does that mean?
  • I placed an order, I applied the promo. I have screenshot of both the promo plus it being applied. I was charged to wrong amount. This is fraud
  • AT I am sorry but I can not provide any adjustment for this order.
  • Based on what.
  • You are saying Uber can fraud people like this and there is nothing you can do about it.
  • How can I go back in time and get you the screenshot.
  • Connect me with your manager please.
  • AT We can confirm that you have reached the highest level of support regarding this concern. If there is anything further we can do to assist, please let us know. We understand the frustration this situation has caused, and want to reassure you that you are already receiving the maximum level of support available.
  • Connect me with your manager.
  • I will file fraud claim with my credit card company.
  • AT I understand how disappointing this situation can be and recognize your request to connect with a manager. Please be aware that you have already reached the highest level of escalation.
  • https://www.reddit.com/r/UberEATS/comments/1ciw87e/just_got_charged_full_price_despite_the_promotion/?rdt=63952 See multiple other people having same issue
  • Do you understand that I will file overcharged dispute with my credit card company
  • AT I understand your concern but it is not possible to refund without valid proof of the promo.
  • I have the valid proof.
  • There is nothing more valid that I could have gotten.
  • UberEats just want to fraud people. Deleting the app, filing dispute and never coming back.
  • AT I understand your disappointment over this matter. Since we have already informed you about the resolution that we could offer, we are closing this chat here. Please feel free to contact us for any further queries or assistance. Thank you for your understanding. Stay safe and healthy.
  • Have we resolved this issu
u/someone_191 — 29 days ago