▲ 9 r/eufy_security+2 crossposts

New owner of S340 solocam dual lens, regretting my purchase

Hi Everyone, I purchased my very first Eufy Camera (S340 solocam dual lens). I already have around 5 HikVision and 3 Ring Cameras, all working flawlessly after 4 years of use.

However, Eufy is driving me nuts. Right after creating and setting up the camera, it asked me to upgrade to latest Firmware(3.2.7.2), which I did. Later, while it was still in-door, right beside me, I noticed huge amount of delay when streaming live or when controlling via Pan/Tile button. Also doing playback shows a screen in loading loop of "decrypting video".

I thought may be because its not properly mounted on wall and is far away from Wifi Router, may be that's the issue. Post mounting and powering it up via direct USB Charger instead of Solar Panel, i experience massive amount of delay's, as I had witnessed before.

I went on Eufy and reddit forums and found out that it could be because of below issues :

  1. HomeBase having issues (don't have HB)

  2. Asus Router, change 2.4Ghz to 20Mhz instead of 40. (already done that, no benefit)

  3. rebooted Router and Camera (no benefit)

  4. Lowered Streaming quality from Auto to 720p (no benefit)

  5. Disabled Ai Tracking (no benefit)

Wifi Signals are great and is showing full bars (strong). There used to be a Ring Cam plus on exact same location before that, which was working flawless @ 4k. I also saw many posts where hundreds of people are facing the same issue and no resolution is provided so far.

If there's anything I missed or can do to improve, please advice. I would highly appreciate it else I would return it by tomorrow.

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u/sushi_lover__ — 7 days ago

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u/sushi_lover__ — 4 months ago