Loan Rejected by NBD
I applied for a personal loan (buyout loan) from NBD and the branch agent told me it was rejected on his tablet and to try again in a month or two.
I didn't receive any email or sms for the rejection. It is still shown as in process in the app. I went again to the branch to get a reason why it was rejected they just said they cannot check and just ignored completely.
My profile is not the best and I didn't expect to go smoothly, but I expected to be get a reason so I can fix it and try again.
Is there a department I can reach out to know the reason for rejection?
Anyone has similar experience?
Ps. I have two contacts from ENBD and none of them are replying to my WhatsApp since it was rejected.