
My VOIP provider says: no MMS for my toll-free number. But the number's CLEC says it's available.
Note: I said CLEC in the title, then realized that for a toll-free number, the correct term is RESPORG. I can't edit the title, but I made the substitution below.
My large VOIP provider offers SMS and MMS messaging for regular phone numbers. For toll-free numbers, they offer only SMS: no MMS. They told me that their upstream carrier doesn't allow MMS on toll-free numbers, so they can't enable MMS on my toll-free number.
The RESPORG for my toll-free number is Bandwidth.com .. On this page:
https://www.bandwidth.com/support/en/articles/12823214-what-is-mms
...Bandwidth says this:
So I conclude that the upstream carrier does in fact offer MMS for toll-free numbers.
However, some possibilities:
• Maybe my VOIP provider would have to pay extra (and charge extra) for toll-free MMS, so they opted to enable just SMS on toll-free numbers.
• I assume that the RESPORG (Bandwidth) is the "upstream carrier" that my VOIP provider refers to. However, maybe the "upstream carrier" is another company that resells Bandwidth service to my VOIP provider.
Any thoughts about this?