Chartswap Insights Rage/Rant
My fellow PI paralegals. Have you too felt the rage and frustration with Chartswap Insights since the switch happened. I’ve seen so many emails to support and spoken with so many reps about missing documents or saying no records found when I have a copies of their discharge paperwork and older records. Ever since the merge and or switch I feel like it’s been a nightmare and also charging $37 for every single request is ridiculous for one sheet of paper. Literally they charged $37 for the request and then $2 for 1-2 pages.
Sorry I just had to let that little rant rage out because I am beyond frustrated with the new system especially with the way they handle billing. This honestly makes me miss doing QDROs 😆