Repair experiences in Europe (Goggles)
How have the experiences been with product repairs in europe? I'm trying to get my goggles scroll wheel replaced, and I have the option to either do it myself, or send the goggle in to some repair center in Germany, where "Michael" will have a look at it and repair it.
Who is Michael? The address provided is literally just someones house, not an office or anything.
Is it worth sending it over? Does the repair take forever? Is there a risk (higher risk than if I serviced them) of having a broken product shipped back to me?
Looking for any experiences with repairs in europe :D