Jaxxon - Never again
My wife bought me a ring from Jaxxon as a gift. The listing described it as silver, but when it arrived it was actually tungsten — not silver at all. It also didn't fit, and their advice was to take it to a local jeweler to have it resized. Any jeweler could have told them that this type of material can't be resized like silver can.
When we explained the mix-up and asked for a replacement in the correct material, Jaxxon refused. The only "solution" they offered was a gift card toward a future purchase — which isn't a fix when the issue is that the item wasn't what was advertised in the first place, and we have no interest in ordering from them again.
If you're considering ordering from them, double check the actual material of what you're buying, and know that "customer satisfaction" here means a gift card, not making an inaccurate order right.