r/CableTechs

Frustrating repeats

I work for charter, one of the things I struggle with is getting repeats for when I go to a home, verify the drop/outlet is good, signal quality coming from the tap is good. Modem shows 98-100% uptime in scope, and the router is being wonky and intermittent. I swap the router because the modem is showing good signal and uptime. I either don’t have enough modems until warehouse and take a chance not replacing both, or I believe it’s a router issue. Repeat comes back in, next tech goes out and swaps the modem. Okay, I come across the situation again, I decide I remember what happened last time, I’ll swap the modem. Repeat comes back in tech swaps the router. How am I supposed to know which one is exactly the issue if levels/lines are clean, uptime shows good. We don’t have enough equipment to swap both out each time. Is there something I’m missing? I feel this exact situation is likely 20% of my repeats.

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u/Hour-Glass8551 — 15 hours ago
▲ 9 r/CableTechs+2 crossposts

Built a fiber splicing app because I got tired of splice cans never matching the prints

After years of hearing:
“Does anybody know what fiber this is?”
…I finally started building my own solution.

Built an app called QuikSplice for fiber/OSP crews.

Main goal:
Make field documentation way faster and less painful.

Current features:
• Fiber color lookup
• Ribbon lookup
• Splice notes
• GPS timestamp photos
• Input/output cable tracking
• PDF report export
• Offline workflow

The idea honestly came from opening old splice cans that look like archaeological sites from the 80s 😂

Still early beta but it’s already being tested in the field on real jobs.

Looking for honest feedback from:
- splicers
- OSP techs
- utility crews
- anyone dealing with fiber documentation chaos

What feature would actually make your day easier in the field?

u/Due-Ask-5534 — 1 day ago

Some techs call me the Nissan Tapfinder

Management has been getting on us about going to the tap and taking readings from there because they catching a lot of guys slacking measuring signal levels for the tap from the cpe of GB rather than actually going out to the tap.

This is just cause they're too lazy to get to the roof or go to to the lockbox or maybe just wanting to do the job quicker for metrics sake.

I make sure to run by the tap no matter where it is and measure correctly, hence the punny nickname

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u/netsurfer79 — 2 days ago
▲ 1 r/CableTechs+2 crossposts

Xfinity gateway has voltage on coax barrel to nearest outlet ground

The Comcast bond was fried where the service enters the home. I had some grounding issues with my home electrical that have since been fixed. So I get that it backfed voltage back to that and fried it. But all electrical issues have been corrected.

I have had 2 Comcast service calls, PG&E, apartment maintenance, and a certified electrician to my home in the last week.

Comcast service techs said there is voltage on the coaxial cable coming from the modem even when it's not connected to anything..

The electrician also checked my home for a bad neutral, bad ground and other issues and there is none. PG&E confirmed there is no problem with our service.

All outlets we plugged the modem into on different circuits was back feeding voltage onto the coax line. I have had 3 different Xfinity gateways here and all had the same backfeed. At this point, I'm convinced that it is these new gateways that are allowing the fact there is no ground on their power supply to backfeed voltage back onto the coax

If anyone has any insight for this, please let me know.

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u/twofister — 6 days ago

Career Paths After Spectrum

My husband worked for Spectrum for what would have been 5 years this year. He was overworked and exhausted sometime last year and it caused him to have a breakdown at work. Yes, I know, I know... but since then they have been kinda eyeballing and targeting him in a weird way, just nitpicking everything. He had some time off this week coming up he put in like 2 months ago but very strange enough this was the week they decided to let him go. They stated it was attendance but he never misses work and are targeting him for missing a few minutes when the dispatch doesnt assign him jobs that are local to the area hes in which they are supposed since restructuring. They would give him jobs like an hour and a half a way when he'd only have 30 mins to get to it. Anyways, I'm sorry for venting. Its just upsets me how they have been treating him since his breakdown but I was helping him research new career paths. What could he do now since hes been let go? He was a Field Tech 5. I know he could possibly go into IT but other than that, I dont honestly know. I'd appreciate any advice and I thank you all for listening.

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u/gengen2010 — 8 days ago

thinking of going into structured cabling technician

hello I am 19 and currently have done hvac commercial/resi new construction and service for about 2 years now, i know someone who works for velocity MSC and they pay for his schooling and pay for him to travel all over to do work, I am really interested in that aspect of it but im concerned about the pay part of it, am I better off staying in HVAC or do i have a better opportunity infront of me, i have no idea really what it is yall do but i do bring low and high voltage experience, troubleshooting, commercial settings, and if yall know velocity MSC and if its a good company to work for any insights on anything would be amazing!

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u/Outrageous-Knee-962 — 6 days ago

Do you spot the manhole? 🧐 There weren't any according the AutoCAD scheme. This beatiful barrel was berried inside. The manhole was found using Google Streetview from 2012!😜

u/GreenHrast — 8 days ago

Share Your Ingress Methods

As a tech, I wanted to ask how you guys are doing ingress checks from the TAP to the ground block. What factors are you mainly looking at during the check?

Also, during ingress scans, are you checking only with the modem disconnected, or do you also test under live traffic conditions while the modem is online and transmitting upstream?

Trying to see how other techs approach difficult intermittent ingress cases and what methods work best for you guys.

Please Share Your Experience.

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u/Substantial_Sky6149 — 8 days ago

My dad thinks the Internet is being spliced into his neighbor's

Howdy all! I have no idea what I'm doing and am in need of your expertise.

I recently helped my dad switch to Spectrum. He went out back to check the cables and they had cut the old orange cable (see pic 2). I don't know what that one was for. He lives in a duplex, and he knows the neighbor had spectrum already, so based on the way the new orange cable + the white cable + the splitter are connected, he thinks that the Spectrum guy set them both up to share a connection. I am doubtful that it works the way he's assuming it does, but I don't know enough to dispute it.

Does he have a legitimate concern, or is everything working how it's supposed to? I don't want to say he's paranoid, but he is getting a bit fixated on it and I want to put his mind at ease. If anyone can explain this in a way I can understand (and then relay to him in a way he can understand) I would greatly appreciate it.

u/widekitten — 11 days ago
▲ 37 r/CableTechs+13 crossposts

Best IPTV Provider in the USA, UK & Canada for 2026: Reddit Picks & Final Verdict

My Experience With ReliableView.TV After 3 Months

I had nearly given up on IPTV-style streaming services after dealing with the same issues again and again: buffering, unreliable access, missing channels, poor setup instructions, and support teams that disappeared after payment.

After trying ReliableView.TV for three months, I wanted to share a general overview of my experience for anyone researching streaming options in 2026.

What Stood Out

Stable performance
Streams loaded quickly in my day-to-day use, and the overall experience felt more consistent than other services I had tested.

Simple setup
Getting started was straightforward on popular devices such as Firestick, Smart TVs, Android devices, iPhone, and iPad. I did not need advanced technical knowledge to get everything working.

Good picture quality
On compatible devices and a strong internet connection, the picture quality was sharp and smooth.

Organized interface
Categories were easy to browse, and the layout made it simple to find content without jumping through too many menus.

Responsive support
Support was more helpful than I expected. Live chat replies were quick, and ticket responses came within a reasonable amount of time.

What to Check Before Signing Up

Before choosing any IPTV or streaming provider, make sure the service is licensed to offer the content in your region. It is also worth testing support, checking device compatibility, and starting with a short trial before committing to a longer subscription.

Final Thoughts

After three months of use, ReliableView.TV felt more polished and dependable than many similar services I have tried. The setup was simple, the performance was consistent, and support was responsive.

For anyone comparing streaming providers in 2026, it may be worth researching further — just make sure you confirm content rights, regional availability, and service terms before subscribing.

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u/Papworth91 — 12 days ago

Need new boots; steel toe 1 inch heel

Anyone got any reccomendations? Im three years in as a fiber tech and my boots are starting to split pretty good wont make it another winter. Anyone got good recommendations?

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u/thereefernander — 11 days ago
▲ 105 r/CableTechs+1 crossposts

-Why do cable guys have a red bucket? -To defrost the splice closures! 🐻 Wocka Wocka! 😁

u/GreenHrast — 12 days ago

High split filters

Does anyone know where we can order the new diplex filters to circumvent pixellation on catv boxes? Or is everyone kinda up shits creek

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u/JawaWalker — 10 days ago