r/DeltaAirlines

I fly from NC to JFK terminal 4 with Delta airline. I have a connecting flight at JFK terminal 1. There is only 20 minutes due to thw delay. Someone told me that I can go to Delta One lounge from arrival and they will take me to terminal 1 by car and skip the security check? By the way , the connecting flight is an international flight.

Hi guys! As mentioned in the title I am $1,100 MQDs away from maintaining silver medallion status. I don’t have any more flights planned for the year but do have the Delta Skymiles Platinum card.

Wondering if anyone has any advice on how I might be able to maintain status. If I use the card exclusively until the end of the year, could that work?

I may be able to add a flight or two, but probably not enough to hit the magic number.

Edit: thank you all for your responses. I actually do travel quite a bit and am very tall, so the Comfort+ upgrades are very worth it for me. Just didn't plan very well this year. Two of my international trips were purchased using points (so no MQDs), and the third trip was a companion flight so I did not qualify.

I have four Delta Classic tickets for SEA–OGG (family of four, tow minors), worth roughly $2,800 total.

The tickets were originally purchased on December 7, 2025, so if I cancel them now, I understand the resulting eCredits will expire December 7, 2026.

I actually rebooked these tickets a few weeks ago, but there hasn't been any Delta schedule change or other qualifying disruption.

I'm trying to figure out the best way to preserve the value beyond December 2026.

I've seen advice suggesting that I could:

1. Cancel the current tickets and receive the eCredits.
2. Use the eCredits before they expire to purchase future Classic tickets as "placeholder" flights, ideally as far out as Delta allows.
3. Then, rather than canceling those tickets, use Change Flight later to move the travel to the actual trip I want.

The argument is that the value becomes ticket value rather than an eCredit, and changing the ticket should allow the value to be applied to a different itinerary.

However, I've also found Delta language saying that an exchanged/reissued ticket retains the original ticket validity period and that reissuing doesn't necessarily reset the one-year clock.

Has anyone actually done this with Delta? Specifically, can I use an expiring eCredit to buy a future Classic ticket and then, after the original eCredit expiration date, change that ticket to a completely different itinerary?

I'm trying to avoid experimenting with $2,800 unless someone has firsthand experience.

Also, has anyone successfully gotten Delta to extend an eCredit expiration through their eCredit appeal/Travel Resolution process?

Would really appreciate firsthand experiences or definitive Delta policy language.

Flying Tampa → LAX on 8/1. Flight gets cancelled. Delta’s chat rebooks us — but not to LAX, to SAN, over 100 miles away. Go to the TPA counter like instructed, and the first agent (Justin) is rude and dismissive, makes us wait even though we’d already been standing in line, kind of embarrassing with my kid standing right there. Eventually agent confirms hotel/transport will be covered and gives us vouchers.

We land in SAN at 8pm. No hotels near the airport — turns out Comic-Con is happening. The Uber Delta arranged is airport-to-airport only and no driver will take it that late. So we book our own Uber ($150) to the nearest hotel we could find, in Irvine, and pay $302 out of pocket for the room, since our actual destination (Monarch Beach) wasn’t reachable until the next day. Then get hit with a bag fee since we got rebooked onto Alaska and our Delta status didn’t carry over.

Submit everything for reimbursement citing Delta’s own Customer Service Plan (Section 12, which explicitly covers hotel/meal/transport costs for controllable disruptions — this wasn’t weather, it was Delta’s cancellation). They approve the hotel minus taxes and flat-out deny the Uber and bag fee.

Currently escalating and about to file a DOT complaint. Anyone dealt with something similar and gotten anywhere past the first reimbursement denial? Curious if the supervisor escalation route or a DOT complaint actually moved the needle for anyone else.

I read on different places that it is 12 hours. But I also read multiple people state that they had to recheck it with way less hours for a layover. What is the general exprience here?
We like to book a flight with a layover in JFK between 12:00PM (noon) and 9:40PM. Will we be able to check in the luggage from Denver directly to Amsterdam?

Delta is now locking all accounts and requiring verification after the “cyber attack” during flight 591 from Vegas to Atlanta. They have not admitted any wrongdoing yet in relation to the incident, or provided any information directly to the passengers (as I was on the plane). They currently requiring ID checks for all passengers and they are saying “To keep your information safe, we’ve temporarily restricted access to your account. Please note that these actions are a precaution and not the result of any breach of Delta or vendor systems.” To all passengers on the flights.

Anyone else sick of Delta lying to people that the overhead bins are full and they make you check your bag at the gate, only to get on the plane and see lots of overhead space?

This is my first year ever making Diamond Medallion. I normally travel quite a bit for work, but this year has been unusually heavy with international travel, and I’ve spent a significant amount with Delta over the last seven months. I’m also a Delta Reserve cardholder.
Overall, I’ve genuinely enjoyed flying Delta. I’ve gone out of my way to stay loyal—taking less convenient flights and, at times, paying more when other carriers had better options because I preferred sticking with Delta.

That’s why my experience this week was so disappointing.

Because I was going to be traveling for work around our 5-year anniversary, my wife and I decided to take an anniversary trip to Hawaii. We booked the hotel portion through Delta Vacations to earn additional MQDs. We couldn’t book the flights through Delta Vacations because we were using a companion certificate, so I booked those separately.
Fast-forward to this week, and I realized our flights were scheduled for Saturday instead of Friday, while our hotel reservation starts Friday.
I fully acknowledge that this may have been my mistake when I originally booked the flights. I’m not expecting Delta to magically fix an error I may have made.

I called the Diamond line, explained the situation, and asked what our options were. Our original itinerary was Comfort+ from MSP to SLC and Premium Select from SLC to Hawaii. The representative told me moving the trip to Friday would cost roughly $1,900 more, and we would only be able to get Main Cabin.
That surprised me, so while I was still on the phone, I opened the Delta app and tried making the exact same change myself. The app showed the same Main Cabin itinerary—but it was about $200 cheaper than what the representative quoted me.

When I mentioned it, she seemed surprised and basically told me it must be a glitch and that I should just make the change myself through the app.
I then asked whether there was any way to get back into Comfort+ and Premium Select like our original itinerary. She told me everything was completely full.
Ironically, while we were still on the phone, we were automatically upgraded to Comfort+ on
the first leg. At that point I ended the call.

I called back later hoping a different representative might at least be able to explain the options better or see if there was anything available for the SLC-Hawaii segment.

Unfortunately, the second experience wasn’t much better. I explained the situation again and mentioned that this was our anniversary trip. I wasn’t asking for a free flight change—I was just hoping there might be some way to get us back into a similar cabin to what we originally purchased.
The answer was essentially that there was nothing they could do and that I would have to wait until the day of departure.

So my question for the longtime Diamonds here:
Is this pretty typical of the Diamond customer service experience?

I completely understand that status doesn’t mean Delta should waive fare differences, create inventory that doesn’t exist, or fix booking mistakes for free.
What surprised me was more the overall experience: two unpleasant interactions with the Diamond line, a phone quote that was more expensive than what I could see myself in the app, being told there was no Comfort+ availability while simultaneously getting upgraded into Comfort+, and seemingly no effort to explore alternatives.

After spending as much as I have with Delta this year—and deliberately choosing Delta even when it wasn’t the cheapest or most convenient option—I guess I expected the customer service side of Diamond to feel meaningfully different.

This whole experience has me questioning whether airline loyalty is actually worth it, or if I’d be better off simply booking the best combination of schedule, cabin and price regardless of carrier going forward.

I am a 20 plus year skymiles member and pretty much customer loyal to Delta. I just had to cancel a flight from Los Angeles to Las Vegas because the conference I was attending got cancelled. No fault of my own or Delta's. I understand that I bought a restricted ticket that in the event of cancellation of the flight by me, I would get e-credit back to my account. That part is great. What is not great is the penalty fee of $99 … I asked for them to reduce it not waive it … in this economic time it’s even more robbery …. i really like Delta and I have thousands of miles on my SkyMiles account but there refusal to help makes me think otherwise and just get a credit card that can give me points i can use on any airline as opposed to being loyal to one :(

After many canceled flights due to mechanical or missing crew I think it's time for me to leave Delta. Delta canceled our flight from St Lucia due to no pilots. After an employee did a little digging we found out the pilots have been in St. Lucia since yesterday and have a 47 hour layover only to deadhead back to ATL. So Delta cancels a flight, and inconvenience their passengers, so that the pilots can layover for 47 hours and not even work back to ATL. Make that make sense

what a nightmare in boarding…supposed to depart at 4:15 didn’t pull away from the gate until 4:45 as gate agent was trying to fill every last empty seat. Overhead FA tell another FA that there is someone on the flight that is not on the manifest. What???? 😳… and since the 30 mins delay weather has moved in & still can’t take off. quickly losing faith in Delta.

My wife and I will be going to New Zealand via Delta next April. We leave Auckland to LAX in Delta One business class, then heading home via Delta First Class to PDX. While at LAX, which lounge can we access, the Delta One or the Sky Club Lounge? There's about a three-four hour layover in LAX, if that matters.

Can I fly from LGA to Albany airport if I work there? I live in queens NY but there’s a job opportunity in Albany. Is that dumb ? (Gate agent)

My flight was canceled and I got rebooked on American. However, I had to pay the $50 checked bag fee for American Airlines where if I flew Delta my checked bag would have been free.

What is the best way to go about reimbursement? Filing using the disruption reimbursement form didn’t leave anywhere to explain the situation so I’m sure it will be denied.

I’m flying from Detroit to Florida tomorrow morning and am wondering how I can/if I can take my nicotine and thc vape. I have a regular nicotine vape and a 510 thread cartridge and battery. I’m only 18, so not legally of age. I was planning on putting everything (cart and battery disconnected and powered off) with my toiletries in my carry-on. Will this work or should I just cut my losses and go without it?

My son was on a flight this week and dropped his iphone down in the seat 20 minutes before landing. He tried to retrieve it when they landed and was told by FAs he had to leave it and clear the plane because they had such a tight turnaround. Find My is not working because it was in airplane mode. I am wondering if anyone has had a similar experience and how long it took to get the phone returned. He is making do without it, but eventually needs a phone. I am wondering if anyone here has tips from a similar experience I can pass along to him.

Yesterday I was on the phone with a Delta CS Rep for a full hour sorting out our flights for Thanksgiving. It was obvious the Rep was in a room with a ton of other Reps (in the middle of the night in South Africa apparently). It was so crazy noisy it was like trying to talk to someone who’s at a very noisy party! Lots of hooting and hollering and general conversation that was so loud I kept having to ask the Rep to repeat what she’d said and vice versa. It didn’t help that she wasn’t very sharp at her job.

While I was sitting there on hold for the umpteenth time I looked at the Delta complaints form. It didn’t seem to work for complaints like mine. No $$ lost, just a precious piece of my sanity. Any advice for how to give feedback on this?

I would be very grateful for your thoughts. I really just want to let them know there’s a problem that needs fixing.