Wedding Venue Horror Story: Hudor Resort La Union
We held our wedding at Hudor Resort La Union, and sadly, it was a very disappointing experience. This is not a place I would recommend, especially for important events like weddings.
- Hidden charges & unclear corkage policy
Grabe ang hidden charges. They refused to clearly disclose their corkage policy during planning, which caused unnecessary stress. In the end, halos lahat ng ipapasok mo may bayad. per item pa!
It felt like we were being taken advantage of instead of being supported as clients.
Poor food quality (in-house caterer)
Hindi masarap yung food from their in-house caterer. They strongly push you to get their caterer, and if you don’t, they won’t provide basic needs like tables and chairs. We paid around ₱600 per head, but nothing special on the menu honestly disappointing. Even their buffet breakfast felt cheap (like tuyo), and ramdam mo talaga na tinitipid nila yung guests.Unprofessional catering service
The service was very disorganized. Kulang ang staff, and some were not even in proper uniform naka-tshirt at shorts lang. It didn’t feel like a formal event at all.
They also failed to serve our wedding cake to the guests, which is a basic expectation. It honestly felt like they didn’t know what they were doing.Poor handling of drinks (beer incident)
We provided 3 boxes of beer and even paid P300 extra for ice. They agreed that they would provide a cooler. Pero pag-serve, hindi malamig yung beer. Worse, hindi pa naka-display, so guests didn’t even know it was available unless they asked. Result: 2 boxes were not consumed, kahit nagbayad pa kami ng corkage.Accommodation issues for guests
We booked multiple rooms for family and clearly communicated ahead of time kung ilan per room. But upon arrival, kulang ang extra beds and had to be requested pa. Some of our senior family members didn’t know how to follow up, so nagsiksikan sila sa rooms. We paid 1800 per head for additional pax for the services they failed to deliver and wala man lang complimentary for inconvenience. Hindi man lang nagsorry yung nasa front desk basta ang mahala sa kanila is makasingil sila
Even for the newlyweds’ room, we expected at least a queen bed but they still gave us two single beds.Unprofessional and inexperienced sales agent
From the start of wedding planning, mahirap na kausap yung assigned sales agent. Despite consistent follow-ups, it took 3 days just to get a quotation, even though she kept saying she would send it immediately. The full quotation details took almost a week bago maibigay.
Worse, during the wedding itself, she was actively messaging in our group chat right before I was about to walk down the aisle. My coordinator had to step in and ask her to delete the messages because it could cause unnecessary stress for the bride. This was very unprofessional and poorly timed.
Overall:
What should have been a smooth and memorable wedding turned stressful because of poor coordination, lack of transparency, and subpar service. For the price we paid, we expected professionalism but unfortunately, this resort did not deliver.
I will never recommend this place.