r/DirecTV

Yes, it has been a little rainy here, but not so bad that we should be losing the signal from our sat dish. But it seems like occasionally lately, whenever I switch the channel, it will tell me it is moving me to streaming via internet. Or, I'll be watching a show, and a message pops up with something like "recording not available while streaming" ... when I am on a dish account, and I'm not even trying to record. Are they forcing everyone into streaming now?

And before anyone asks why I don't just move to streaming, it is because we travel in our RV and have a sat dish on that as well. Streaming in most campgrounds is not an option, and some campgrounds will threaten to kick you out if you use their wifi to stream ... so we keep our dish.

On 9/18, I added the “Movies Extra Pack + Peacock Premium” add-on to my DirectTV streaming account for $9.99/month. At the time, I already had a Peacock subscription (directly thru Peacock) under the same email address as my DTV account. My peacock subscription was good through 9/30 (at a promotional rate of $2.99/month), so I did not immediately worry about activating the subscription through DTV. According to support articles from Peacock (https://
www.peacocktv.com/help/article/cancellation)- “If you are unable to activate a new Peacock subscription through a third party due to having an existing subscription, you must first cancel the existing subscription then wait until it fully lapses
before attempting to activate your new
subscription again."

As instructed, on 9/30 (yesterday). - I let my subscription expire. I logged into peacock and it confirmed I had no active subscription and could not watch any content. However. I wanted to watch the MLB playoffs (Cubs vs Padres), so I tried to activate through DTV. According to DTV’s website (https://www.directv.com/support/article/%20000094945) - “Activate immediately by locating Peacock on the My TV Package page, click Activate and follow the instructions. 
You'll also receive an activation email with a link that will guide to activate your Peacock subscription by following simple instructions. Note: If you are within your free trial period, the email to activate will be sent after the trial period is over. “

However, there is no "activate" button on the "My TV Package" page and I never received an activation email after buying this package. I have already talked to Peacock support, and they told me that I should be able to activate the subscription through DirecTV since my subscription is no longer active.

I have called DirectTv 3 times trying to resolve this. Phone support keeps insisting that I should see an “activate” button on the DTV website or that I should be able to “login with TV provider” on peacocks’s website, but neither of these options exist. Both companies keep pointing the finger at each other and leaving me in the middle. I even changed the email address associated with my Peacock account because DTV support insisted that having the same email address was the source of the problem.

My stance is this - I am paying DirecTV for peacock. DTV needs to figure out why I can’t access a service I am paying for. It’s especially disappointing that I am paying for this service and I can’t watch the MLB playoffs when some games are only available on Peacock!

Please stop giving me the run-around and let me access the service I am paying for!

Edit: Update - DirecTV fixed this for me as of 10/2. In addition to cancelling peacock - I had to change the email address on my peacock account to one that’s different from my DTV account. They sent me a new activation email and I was able to login and activate it. I appreciate the help of everyone I spoke to. I did have to send an executive email carpet bomb and file an FCC complaint, but that did finally get traction.

So I used to get Fan Duel Ohio and Great Lakes. Reds, Guardians, Blue Jackets, and Cavs. Fan Duel went broke, which is whatever. DirecTV added standalone channels for the Reds and Guardians, which is fine.

So now it's hockey season. So they added a standalone Blue Jackets channel, but it's just a card that says they do not carry the Blue Jackets "for now". I believe the NBA will be the same deal, but I really don't care about the NBA. I think the situation is the same for the 5 other NHL teams that moved to the in house NHL production team, distributed by Amazon.

But, I still have to pay the "RSN fee". I do not get an RSN, it went broke, and, obviously, the Reds and Guardians are shut down to at least next March. So $15.95 a month to see a card that says they do not carry the local teams?

(Yes , I know I can pay $100 to Amazon for the local NHL team, but I used to get that included in DirecTV)